Vanessa Pacheco
Summary
Motivated and dependable professional with strong people skills and experience in fast-paced environments. Skilled in clerical tasks and team collaboration, with a proven ability to stay organized and efficient under pressure. Eager to learn new skills and contribute to a dynamic team.
Overview
8
8
years of professional experience
Work History
Wax Specialist
European Wax Center
Rocklin, CA
04.2024 - Current
- Deliver exceptional customer service to enhance client satisfaction and retention.
- Perform high quality waxing services using appropriate techniques for various skin types.
- Educate clients on post-waxing care to ensure optimal results and minimize discomfort.
- Maintain cleanliness and organization of workstations, adhering to health and safety standards.
Dispatch Support
Northwest Freightway Inc.
04.2021 - 12.2025
- Input load information into the trucking software.
- Create invoices to bill once loads are delivered.
- Contact shipping and receiving customers to schedule appointments for loads.
- Maintain contact with brokers and customers daily for communication pertaining to any load updates via phone or email.
- Operate and update customer brokerage portals if necessary.
Assistant Manager
Journeys
07.2018 - 04.2021
- Operate in a fast-paced environment.
- Adapt to each customer while communicating and assisting them with anything they may need.
- Set achievable goals for all associates and store.
- Conclude each transaction with any form of tender.
- Analyze documents regarding incoming/existing merchandise.
- Organize back stock when new arrivals come in.
- Manage and coach staff daily.
- Supervise and manage all aspects of daily store operations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
Yuba City High School
Associates -
Yuba College
Skills
- Interpersonal Skills
- Administrative and Clerical Support
- Adaptable
- Strong Communication
- Collaborative
- Dependable
- Organized
Languages
Spanish
Timeline
Wax Specialist
European Wax Center
04.2024 - Current
Dispatch Support
Northwest Freightway Inc.
04.2021 - 12.2025
Assistant Manager
Journeys
07.2018 - 04.2021
High School Diploma -
Yuba City High School
Associates -
Yuba College