Vanessa Padilla
San Tan Valley,AZ
Summary
Detail-oriented team player with strong organizational skills and a proven ability to effectively manage multiple projects while maintaining accuracy. Highly skilled in prioritizing tasks and meeting deadlines in fast-paced environments, with a successful track record of collaborating with partners to achieve shared goals and deliver exceptional results.
Overview
8
8
years of professional experience
Work History
Special Credits Sr Spec II
JPMorgan Chase
Tempe, AZ
08.2023 - Current
- Timely collections by consistently monitoring outstanding debts and communicating with debtors professionally.
- Maintain accurate records of various queues and accounts by facilitating efficient reporting and analysis for management review.
- Collaborate with cross-functional teams to develop comprehensive policies, ensuring alignment with overall business objectives.
- Assist both clients and law firms with negotiating settlements and collection activity.
Investor Solutions Auditor
Loan Depot
Remote
11.2021 - Current
- Review, research and deliver solutions for third party audits, indemnification tracking, mitigation and GSE reportable loans.
- Organize, schedule and operate timelines to ensure on time delivery to investors, warehouse partners, Federal/State, and third-party firms.
- Apply risk-based thinking concepts and principles to reduce errors and mitigate risks.
- Track and report audit results to ensure savings and benefits; prepares and/or presents progress and accomplishments to management.
Arizona Cardinals Cheerleader
Arizona Cardinals
Tempe, AZ
04.2019 - Current
- Attend all weekly rehearsals, home games, and Cardinals Cheerleaders events.
- Appear at community events, Cardinals Charity Events and Corporate events throughout the year.
- Represent the Arizona Cardinals Cheerleaders with professionalism, talent and being a positive role model in the community.
- Helped assist the team by updating and providing important information for practices, appearances, games, and informative documents.
Personal Banker
JPMorgan Chase
Queen Creek, AZ
03.2016 - 11.2021
- Served as a first point of contact for both consumer and business customers and display a positive first impression through friendly and expert customer service.
- Manage all aspects of client relationship and maintain long-term relationships through strong personal networks and contacts.
- Respond promptly to customer issues, questions and concerns including but not limited to online banking, bill pay and debit cards.
- Develop new banking relationships with prospective clients and expand existing relationships with current customers through cross-selling of bank products and services.
Education
Business Administration
University of Arizona
Tucson, AZ05.2026
Associate of Arts -
Chandler Gilbert Community College
Chandler, AZ05.2018
Skills
- Problem Solving
- Highly Organized
- Account Management
- Product Roadmapping
- Schedule Management
- Client Relationship Building
Timeline
Special Credits Sr Spec II
JPMorgan Chase
08.2023 - Current
Investor Solutions Auditor
Loan Depot
11.2021 - Current
Arizona Cardinals Cheerleader
Arizona Cardinals
04.2019 - Current
Personal Banker
JPMorgan Chase
03.2016 - 11.2021
Business Administration
University of Arizona
Associate of Arts -
Chandler Gilbert Community College