Vanessa Patton
Franklin,TN
Summary
Highly organized professional specializing in efficient scheduling processes and team collaboration. Proven ability to optimize schedules to enhance operational flow. Known for reliability and flexibility, even in dynamic environments with enthusiasm. Key skills include time management, conflict resolution, and adaptability.
Overview
13
13
years of professional experience
Work History
Scheduling Coordinator
EviCore Healthcare
Franklin, TN
03.2018 - 07.2023
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive staffing of almost 300 nurses.
- Processed daily scheduling requests to employee shifts to ensure accurate submissission of time cards.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Intraday Analyst
EviCore Healthcare
Franklin, TN
08.2015 - 03.2018
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Enhanced collaboration with management, staff of fifteen, in order to provide clear communication of data findings through visualizations and reports.
- Evaluated real-time staffing performance in order to address shift inefficiencies, such as tardies and absences with adjustments.
Intake Coordinator
EviCore Healthcare
Franklin, TN
10.2010 - 08.2015
- Provided excellent customer service to 90-plus calls from patients and healthcare providers daily, during the intake process for imaging authorizations.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Assisted in training new staff on intake protocols, elevating overall quality of patient reception and care.
Education
High School Diploma -
Franklin High School
Franklin, TnSkills
Microsoft office
Problem-solving
Customer service and support
Time management skills
Teamwork and collaboration
Effective multitasking
Timeline
Scheduling Coordinator
EviCore Healthcare
03.2018 - 07.2023
Intraday Analyst
EviCore Healthcare
08.2015 - 03.2018
Intake Coordinator
EviCore Healthcare
10.2010 - 08.2015
High School Diploma -
Franklin High School