Vanessa Pelayo
Bakersfield,CA
Summary
Seeking new opportunities for an organization where I can bring my strong sense of dedication, motivation and responsibility as well as utilizing my qualifications obtained through my work experience.
Overview
2
2
years of professional experience
Work History
Front Office Clerk
STEPS INC
01.2020 - 09.2020
- Maintained a professional and welcoming atmosphere, resulting in repeat business from satisfied customers.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Resolved guest issues promptly and effectively, demonstrating excellent customer service skills.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
Tech/Biller
KK Optometric
08.2019 - 12.2019
- Responsible for verifying accuracy of billing data and revise any errors
- Prepare statements, bills, or invoices and record amounts due for items
- Order and purchase frames and lenses
- Maintain records of customer prescriptions, work orders, and payments
- Maintain organized inventory of contact lenses.
Receptionist
TW Optometric
08.2019 - 12.2019
- Preformed general office duties
- Responsible for the completion of insurance authorizations and billing
- Receive payment and record receipts for services
- Created patient files
- Prescreened patients for appointment needs
- Schedule appointments, maintain, and update appointment calendars
- Responsible for other office duties as needed: such as maintaining office clean and stocked for patient needs.
Sales Associate
Sears Optical
04.2018 - 12.2018
- Responsible for maintenance of records for customer prescriptions, work orders, and payments
- Ordered and purchased frames and lenses
- Assisted customers in selecting products based on customer needs
- Assisted clients in selecting frames according to style and color, and ensured that frames were coordinated with facial and eye measurements and optical prescriptions
- Quoted prices and credit terms for products
- Arranged and maintained displays of optical merchandise.
Education
Diploma -
Ridgeview High School
Bakersfield, CA05.2017
Skills
- Insurance Billing
- Quick Learner
- Teamwork
- Time management
- Data entry
- Coachable
- Bilingual (English/Spanish)
- Detail Oriented
- Self-Starter
- Self-motivated, independent worker
- Professional attitude and work ethic
- Excellent oral communication skills
- Creative thinker and problem solver
- Microsoft Proficient: Word, Excel and PowerPoint
References
Available Upon Request
Timeline
Front Office Clerk
STEPS INC
01.2020 - 09.2020
Tech/Biller
KK Optometric
08.2019 - 12.2019
Receptionist
TW Optometric
08.2019 - 12.2019
Sales Associate
Sears Optical
04.2018 - 12.2018
Diploma -
Ridgeview High School
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