Vanessa Pena
Licenciada en Administracion
Del Rio,TX
Summary
Proven leader at San Antonio Shoes, adept in strategic planning and complex problem-solving, significantly enhanced team productivity and customer satisfaction. Expert in training and mentoring, skillfully resolved conflicts, fostering a productive, harmonious work environment. Achieved organizational goals through effective collaboration and leadership.
Overview
8
8
years of professional experience
Work History
Supervisor
San Antonio Shoes
05.2016 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
Bachelor Of Administrative Studies - Administation
Instituto Tecnologico Superior De Ciudad Acuna
Cd. Acuña06.2013
Skills
- Training and mentoring
- Goal-Oriented
- Inventory Control
- Strategic Planning
- Complex Problem-Solving
Timeline
Supervisor
San Antonio Shoes
05.2016 - Current
Bachelor Of Administrative Studies - Administation
Instituto Tecnologico Superior De Ciudad Acuna
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