Vanessa Pires
Rumford
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Case Manager
Roads To Responsibility
12.2018 - Current
- Participated in professional growth programs to support special education improvement efforts.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Developed and implemented transition services plan to facilitate movement from school to activities.
Accounting Associate
Walmart
06.2016 - 12.2018
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
- Completed bi-weekly payroll for company employees.
- Investigated daily variances and corrected errors to resolve discrepancies.
Customer Service Manager
Walmart
09.2015 - 12.2018
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
- Generated customer satisfaction surveys to analyze results into action plans.
Education
Associate of General Studies - Exercise Science
Community College of Rhode Island
Warwick, RI06.2025
No Degree - EKG Technician
Massasoit Community College
Canton11-2024
No Degree - Liberal Arts And Sciences
Massasoit Community College
Brockton, MA09.2015
High School Diploma -
Dartmouth High School
Dartmouth, MA06.2014
Skills
- EMR / EHR
- Documentation Proficiency
- Chronic Disease Management
- Shared Governance
- Expense Reports
- Customer-focused
- Schedule Coordination
- Staff Management
- Multitasking Abilities
- Flexible and Adaptable
- Written and verbal communication
- Vital signs measurement
- Heartsaver CPR AED (CPR AED)
Timeline
Case Manager
Roads To Responsibility
12.2018 - Current
Accounting Associate
Walmart
06.2016 - 12.2018
Customer Service Manager
Walmart
09.2015 - 12.2018
Associate of General Studies - Exercise Science
Community College of Rhode Island
No Degree - EKG Technician
Massasoit Community College
No Degree - Liberal Arts And Sciences
Massasoit Community College
High School Diploma -
Dartmouth High School
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