Vanessa Prado
Modesto,CA
Summary
Dynamic leader and innovative problem-solver with a proven track record at companies like Starbucks. Excelled in creating positive environments and enhancing team performance, demonstrating exceptional leadership and customer service skills. Skilled in process improvement and adept at managing high-pressure situations, consistently delivering results that exceed employer expectations.
Overview
6
6
years of professional experience
Work History
Barista Trainer
Starbucks
Modesto, CA
08.2020 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Warehouse Worker
Amazon
Tracy, CA
08.2023 - 04.2024
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Ice Cream Server
Baskin Robins
Modesto, CA
09.2018 - 04.2019
- Greeted incoming customers and provided reliable, friendly customer service.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Processed sales transactions for cash, debit, and credit purchases.
- Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
Education
James C. Enochs High School
Modesto, CA05.2019
Skills
- Leadership experience
- Performance Improvement
- Adaptive and creative
Timeline
Warehouse Worker
Amazon
08.2023 - 04.2024
Barista Trainer
Starbucks
08.2020 - Current
Ice Cream Server
Baskin Robins
09.2018 - 04.2019
James C. Enochs High School