VANESSA PULIDO
Wilmington,CA
Summary
Positive and upbeat sales professional connects with customers. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions.
Overview
1
1
year of professional experience
Work History
Sales Associate
Papaya
02.2023 - 06.2023
- Resolved customer concerns using strong communication and conflict management skills
- Informed customers of promotions and special offers to increase sales
- Adapted to changing priorities and unexpected situations with calm demeanor
- Built attractive displays and merchandised products
- Created great customer experiences with personalized sales support
- Rotated stock using clearance markdowns and special sales promotions
- Processed payments quickly to keep customer flow moving
- Assisted customers with sales and service needs.
Beauty Concierge
Nordstrom
09.2022 - 02.2023
- Confirmed prices and processed payments to complete sales
- Kept store shelves, racks and bins presentable
- Greeted customers and asked questions to assess needs
- Removed dust and dirt from items, regularly cleaning store
- Maintained customer satisfaction, quickly resolving issues and offering expert assistance
- Recommended merchandise to suit customer budget and preferences
- Located requested items from racks or storage areas.
Office Assistant
Lahc
01.2022 - 06.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Front Desk Receptionist
Skin Works Medical Spa
01.2022 - 05.2022
- Collected payments for services and updated accounts to reflect new balances
- Notified staff of arrivals and upcoming meeting times, maintaining appointment schedules
- Verified guest payment and contact information
- Fielded incoming telephone calls to answer questions, direct callers and take messages for staff
- Remained calm, resourceful and proactive while resolving complex issues
- Input data into job-related software for storage, retrieval and archiving
- Helped guests with individual needs, offering information and assistance with issues
- Welcomed visitors and conducted tours to highlight features and answer questions.
Education
High School -
Humanities and Arts Academy of Los Angeles
Harbor City, CA06.2017
Skills
- Order management
- Product merchandising
- Cash register operation
- Time management
- Work planning
- Customer service
- Schedule coordination
- Positive attitude
- Reliability
- Decision making
- Problem-solving skills
- Multi-tasking strength
- Exceptional customer service
- Goal-Oriented
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Papaya
02.2023 - 06.2023
Beauty Concierge
Nordstrom
09.2022 - 02.2023
Office Assistant
Lahc
01.2022 - 06.2022
Front Desk Receptionist
Skin Works Medical Spa
01.2022 - 05.2022
High School -
Humanities and Arts Academy of Los Angeles
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