Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
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Vanessa Pulido

Cape Coral,FL

Summary

I have a proven track record of improving team efficiency and customer satisfaction in a healthcare facility through strong organizational skills and a flexible approach. As a Certified Microsoft Office Specialist, I excel at using my analytical abilities to enhance performance. I am committed to excellence and dedicated to professional growth. Additionally, I have completed one year of clinical experience as a patient care technician.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Cracker Barrell
Rosenberg, TX
10.2024 - 12.2024
  • Followed health safety guidelines when preparing and serving food products.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Took orders from customers accurately and in a timely manner.

Sales Associate

Home Goods
Rosenberg, TX
08.2024 - 11.2024
  • Conducted inventories on a regular basis to track stock levels.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.

Cashier

Chipotle
Richmond, TX
06.2023 - 09.2023
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Balanced daily transactions on a computerized point-of-sale system.

Volunteer

Houston Methodist
Sugar Land, TX
06.2022 - 09.2022
  • Collaborated with other volunteers to create a positive work environment.
  • Provided assistance to staff in the daily operations of the organization.
  • Organized patient rooms, restocked supplies, and tidied up common areas.
  • Delivered messages and documents between departments.

Costumer Service Representative

Dominoes Pizza
Richmond, TX
05.2022 - 08.2022
  • Provided customer service by answering product and service related questions.
  • Assisted in the development of marketing strategies for products and services.
  • Participated in training sessions designed to improve overall job performance.
  • Answered customer inquiries promptly and professionally.

Education

High School Diploma -

Dr. Thomas E. Randle High School
Richmond, TX
05-2024

Skills

  • Certified Microsoft Office Specialist
  • Organizational skills
  • Flexible and adaptable
  • Analytical
  • PC proficient
  • Performance improvement
  • Medical terminology knowledge

Affiliations

  • I am an artistic individual with a strong passion for puzzles and drawing.

Certification

• Certificate of Completion for the ICEV Patient Care Technician Course, including clinicals.
• Basic Life Support License: December 2023 – December 2025.
• Microsoft Office Specialist Certification: May 2023.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Server

Cracker Barrell
10.2024 - 12.2024

Sales Associate

Home Goods
08.2024 - 11.2024

Cashier

Chipotle
06.2023 - 09.2023

Volunteer

Houston Methodist
06.2022 - 09.2022

Costumer Service Representative

Dominoes Pizza
05.2022 - 08.2022

High School Diploma -

Dr. Thomas E. Randle High School
Vanessa Pulido