Vanessa Ramos
Simi Valley,CA
Summary
Dedicated Medical Receptionist who works productively with diverse personalities and is experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 15 years.
Overview
18
18
years of professional experience
Work History
Medical Front Office Receptionist
Dr. Kaditan Reddy
02.2014 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Increased patient satisfaction, managing insurance verifications and addressing billing inquiries professionally and promptly.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Managed multi-line phone system and pleasantly greeted patients.
Administrative Assistant
Specialty Merchandise Corporation
03.2006 - 06.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
License Vocational Nurse - Nursing
Professional Medical Career Institute
Thousand Oaks, CA08.2023
Skills
- HIPAA Compliance
- Office Administration
- Patient Scheduling
- Patient Registration
- Appointment management
- Medical Billing
- Workflow Optimization
- Payment Collection
- Reminder calls
- Microsoft Office
- Electronic Medical Records
- Medical Terminology
Languages
Spanish
Native or Bilingual
Timeline
Medical Front Office Receptionist
Dr. Kaditan Reddy
02.2014 - Current
Administrative Assistant
Specialty Merchandise Corporation
03.2006 - 06.2013
License Vocational Nurse - Nursing
Professional Medical Career Institute
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