Vanessa Ramos
Whittier ,CA
Summary
Experienced government professional with extensive knowledge of election administration, voter registration systems, and public information services within Los Angeles County. Proven leader supervising daily operations, managing staff, and coordinating complex election processes including candidate filing and public records requests. Recognized for strong organizational skills, regulatory compliance, and providing high-level customer service to the public and government agencies.
.
Overview
26
26
years of professional experience
Work History
Election/Recorder Services Supervisor
Los Angeles County Registrar-Recorder/County Clerk
Norwalk, CA
02.2025 - Current
- Supervise daily operations of the Election Information Section, providing leadership and guidance to clerical staff and ensuring efficient workflow.
- Coordinate communication between the Section Head, staff, and executive management; provide updates on team performance, operational needs, and incoming requests.
- Assign and monitor staff work, manage schedules, oversee telephone queues and service levels, and ensure timely responses to public inquiries.
- Approve and maintain timecards, attendance, and leave requests in compliance with county policies.
- Serve as Cashiering Supervisor, resolving issues, maintaining personnel records, and ensuring accurate timekeeping.
- Recruit, interview, onboard, and train permanent and temporary employees; prepare staff performance evaluations.
- Act on behalf of the Section Head in their absence to ensure continuity of operations.
- Oversee candidate filing processes, including issuing, reviewing, and processing nomination documents and candidate statements in compliance with election laws.
- Train and supervise staff in candidate filing procedures and review documents for completeness, accuracy, and legal compliance.
- Provide expert guidance to the public on voter registration, election laws, and filing procedures while coordinating with internal departments and external agencies.
Supervising Typist Clerk
Los Angeles County Registrar Recorder/County Clerk
Norwalk, CA
11.2022 - 02.2025
- Supervise daily operation of the Election Information Section.
- Over see the day- to -day performance of clerical staff.
- Communicate vital information from Section Head to clerical staff and advise Section Head of staffs performance or needs.
- Organize and create workflow, daily tasks and special assignments.
- Approve and maintain timecards and time off requests.
- Ensure that staff understand their duties or delegated tasks.
- Oversee the telephone queues and reports.
- Create and manage clerical staff election and telework schedules.
- Evaluate staff for punctuality, performance and professionalism issues and provide feedback to Section Head.
- Receive complaints and resolve problems and issues.
- Maintain timekeeping and personnel records.
- Create, prepare and submit performance evaluations.
- Conduct interviews for permanent employees and temporary staff.
- Responsible for recruiting, selecting, orienting and training clerical employees.
- Extensive knowledge and experience with candidate filing, qualifying, issuing, processing and filing candidate nomination documents and candidate statements.
- Oversee and train clerical staff in the process of candidate filing, qualifying, issuing, processing and filing candidate nomination documents and candidate statements.
- Makes final check of forms, applications, authorizations and records without higher level review.
- Answers questions and provides information to the public concerning regulations, electoral procedures, forms, applications, and voter registration requests.
- Consults with professional and technical personnel on matters affecting the clerical work of the section, and contacts other divisions, departments, outside agencies, and members of the public for additional information when necessary.
Intermediate Typist Clerk
Los Angeles County Registrar-Recorder/County Clerk
Norwalk , CA
10.2017 - 11.2022
- Customer Service, voter registration and clerical
- Election information, candidate filing
- Typing of reports for management approval
- Typing correspondences to customers. Reviews work results for accuracy, adequacy and conformity to instructions or prescribed work methods
- Processes documents according to established procedures lists, bills, receipts, statements, files, and notices
- Reviews documents for completeness, accuracy, and compliance with legal and other requirements.
- Answers questions and provides information to the public concerning regulations, procedures, forms, applications, and registration requests.
- Assist in Interviewing prospective personnel and makes recommendations concerning their employment as needed
- Instructs temporary employees in the work to be performed and the order in which it is to be completed and explains changes in departmental rules and procedures
- Assist in the training of temporary employees. During election filing assists in the planning of the flow of work and coordinates various functions and tasks performed by temporary staff
- Maintains records requiring specialized knowledge and judgment in the selection, compilation or computation of data, cost records and distribution
- Searches records and files for data where judgment is required in selecting or abstracting material.
- Indexes and cross-references records and files. Sorts, arranges and files documents; retrieves and issues filed materials.
- Cashier, calculates amounts due and collects fees, estimates monetary amounts due. Requests, receives, stores, , and maintains related records.
- Receives, sorts and distributes mail. Serves as a receptionist or counter clerk greeting the public.
Election Assistant I
Los Angeles County Registrar-Recorder/County Clerk
Norwalk , CA
05.2016 - 10.2017
- Assist in Election night procedures
- Ballot inspection
- Ballot processing, Process Voted Ballot card boxes, Write-In ballots.
- Assist In Election Canvass procedures, Roster Scanning, Roster Reconciliation , Roster Balance, Crossover Voters, Voters with Disability Provisional Voters, Roster Book Auditing, Roster reports Proofreading, Reconciliation balancing, Provisional Scanning, Provisional Matching , Validating to Roster Reconciliation, Precinct Inquiry, Roster Validating, Street Indexes, Proofreading of Street Indexes, Provisional Processing , Provisional sorting , Provisional Counting and Stamping
Accounts Payable Clerk
Diamond W Floor Covering
City Of Industry, CA
05.2005 - 11.2009
- Process and manage payments received
- Maintain up to date billing system
- Carry out billing ,collection and reporting activities
- Process receipts, cash, and prepare bank deposits
- Investigate and resolve customer quires, communicate with customers via phone ,email, mail, and personally
- Inputting ,batching and coding
- Opening mail, stamp date and distribute mail. answer phones and operate switchboard
- Filing, post bills receipts and invoices assist in month end
Accounts Assistant/ Secretary
Carter Sanitation
Baldwin Park, CA
06.2000 - 05.2005
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Received and routed business correspondence to correct departments and staff members.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Responded to inquiries from callers seeking information.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
High School Diploma -
Whittier High School
Whittier, CASkills
Leadership & Operations: Staff Supervision, Workflow Coordination, Employee Training, Performance Evaluations, Staff Scheduling, Timekeeping Oversight
Election Administration: Candidate Filing, Nomination Document Processing, Election Law Compliance, Voter Registration Records, Candidate Statement Review
Administrative Records Management, Public Records Requests, Public Inquiry Response, Interdepartmental Coordination
- Microsoft Word Microsoft Excel Microsoft Outlook Election/Voter Registration Databases Records Management Systems
Technical:
Timeline
Election/Recorder Services Supervisor
Los Angeles County Registrar-Recorder/County Clerk
02.2025 - Current
Supervising Typist Clerk
Los Angeles County Registrar Recorder/County Clerk
11.2022 - 02.2025
Intermediate Typist Clerk
Los Angeles County Registrar-Recorder/County Clerk
10.2017 - 11.2022
Election Assistant I
Los Angeles County Registrar-Recorder/County Clerk
05.2016 - 10.2017
Accounts Payable Clerk
Diamond W Floor Covering
05.2005 - 11.2009
Accounts Assistant/ Secretary
Carter Sanitation
06.2000 - 05.2005
High School Diploma -
Whittier High School