Vanessa Cabrera
Commerce City,CO
Summary
Dedicated professional with exceptional customer service skills and a strong commitment to team collaboration. Proven ability to enhance guest relations and streamline operations in fast-paced environments.
Results-driven leader with extensive experience in operations management and staff development. Adept at implementing process improvements that enhance efficiency and foster a collaborative work environment, ensuring high-quality service and guest satisfaction.
Overview
9
9
years of professional experience
Work History
Server
Cinzetti's
Northglenn, CO
12.2024 - 06.2026
- Provided exceptional customer service in a high-volume dining environment.
- Upsold menu specials, enhancing overall dining experience for guests.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained cleanliness and organization of dining area throughout shifts.
Shift Manager
PALO ALTO Inc
Brighton, CO
09.2019 - 12.2022
- Supervised daily operations to ensure smooth workflow and adherence to company policies.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented process improvements that enhanced efficiency and reduced operational costs.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
Retail Clerk
King Soopers
Thornton, CO
03.2020 - 06.2021
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Operated point-of-sale systems, ensuring accurate transactions and balanced cash drawers.
- Assisted in stock management, organizing merchandise to optimize sales floor presentation.
- Collaborated with pickup team members to provide guests a more convenient shopping experience
Hostess and Food Runner
TGI Fridays
Thornton, CO
11.2018 - 09.2019
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation systems, optimizing table turnover and guest flow.
- Collaborated with kitchen staff to coordinate timely service during peak hours.
- Trained new hostesses on company policies and customer service standards.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Supervisor
Freddys Frozen Custard And Steakburger
Brighton, CO
05.2017 - 11.2018
- Supervised daily operations to ensure high-quality food service and customer satisfaction.
- Trained and mentored staff on best practices for food safety and customer interaction.
- Implemented workflow efficiencies that improved service speed during peak hours.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
High School Diploma -
Horizon High School
Brighton, COSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Safe food handling
- Staff development
- Team building
- Operations management
- Inventory oversight
- Guest relations
- Team collaboration
- Order processing
Timeline
Server
Cinzetti's
12.2024 - 06.2026
Retail Clerk
King Soopers
03.2020 - 06.2021
Shift Manager
PALO ALTO Inc
09.2019 - 12.2022
Hostess and Food Runner
TGI Fridays
11.2018 - 09.2019
Supervisor
Freddys Frozen Custard And Steakburger
05.2017 - 11.2018
High School Diploma -
Horizon High School