Summary
Overview
Work History
Education
Skills
Certification
Professional Membership
Timeline
Generic

Vanessa Riden, PHR®

Springfield,MO

Summary

With 15 years of dedicated experience in human resources, I have excelled in diverse environments. Demonstrating proficiency in HR functions, I maintain a proven track record of professionalism and reliability. Throughout my career, I've consistently surpassed expectations, showcasing a commitment to delivering exceptional value. I am known for my detail-oriented approach and thrive in fast-paced, dynamic settings. As a dedicated HR professional, I am poised to contribute significantly to team and organizational success.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Operations Coordinator

Realty ONE Group Grand
Springfield, MO
03.2023 - 11.2023
  • Successfully identifying inefficiencies in existing processes and implementing improvements to streamline operations, reduce costs, and enhance overall efficiency.
  • Effectively coordinating and managing projects, ensuring they are completed on time and within budget.
  • Successfully managing relationships with suppliers and vendors, negotiating contracts, and ensuring timely delivery of services.

Assistant Rural Carrier

United States Post Office
Springfield, MO
06.2023 - 07.2023
  • Organizing and sorting packages, navigating rural routes, and ensuring that all items reach their intended recipients.
  • Providing excellent customer service by addressing concerns, answering questions, and maintaining a friendly and professional demeanor.
  • Consistently completing assigned tasks within the designated time frames.
  • Successfully adhering to safety protocols and guidelines established by the USPS.

HR Administrator

Environmental Works, Inc.
Springfield, MO
04.2022 - 11.2022
  • Staying informed about changes in employment laws and regulations.
  • Successfully implementing or upgrading HRIS (Human Resources Information System) to improve efficiency.
  • Minimizing payroll errors and discrepancies through thorough auditing and validation procedures.
  • Implementing streamlined payroll processes that ensure accuracy and timeliness in salary payments.
  • Enhancing employee satisfaction by providing clear and timely communication on employee matters.
  • Successfully promoting a positive work culture.

Member Services | MLS

Greater Springfield Board of REALTORS®
Springfield, MO
03.2018 - 04.2022
  • Implementing strategies to enhance overall member satisfaction through better communication, personalized services, and efficient problem resolution.
  • Implementing efficient and user-friendly processes for member onboarding, support, and other services, resulting in reduced response times and increased operational efficiency.
  • Ensuring that member services operations comply with industry regulations and standards, reducing legal and regulatory risks for the organization.
  • Effectively identifying opportunities to introduce additional products or services to members, contributing to increased revenue and member engagement.

Human Resources Administrator

Killian Construction
Springfield, MO
11.2017 - 01.2018
  • Played a key role in the recruitment process, coordinating interviews, screening candidates, and collaborating with hiring managers to fill open positions.
  • Hired employees and processed hiring-related paperwork, ensuring a smooth onboarding experience for new hires.
  • Successfully maintained and updated employee records, ensuring accuracy and compliance with relevant regulations.
  • Managed all human resource documentation, including new hire letters, employee contracts, and corporate policies and procedures, ensuring organizational compliance.

HR Administrator & Admin

Grizzly Industrial, Inc.
Springfield, MO
09.2000 - 11.2017
  • Spearheading and overseeing all aspects of human resources functions for a dynamic and diverse workforce.
  • Ensuring compliance with local, state, and federal regulations to foster a positive work environment.
  • Skillfully managing a comprehensive array of HR functions to optimize organizational efficiency and effectiveness.
  • Strategically executing metrics aligned with organizational goals to drive continuous improvement and excellence.
  • Investigating and resolving employee issues and conflicts fosters a productive workplace.
  • Successfully attained a 99% accuracy rate in the timely processing of payroll.

Education

Associate of Applied Science - Business and Marketing

Ozarks Technical Community College
Springfield, MO

Skills

  • Employment and Labor Laws
  • Personnel File Management
  • Payroll Administration
  • Employee Relations
  • Policy and Procedure Development

Certification

  • Professional in Human Resources® (PHR®)

Professional Membership

  • Springfield Area Human Resources Association

Timeline

Assistant Rural Carrier

United States Post Office
06.2023 - 07.2023

Operations Coordinator

Realty ONE Group Grand
03.2023 - 11.2023

HR Administrator

Environmental Works, Inc.
04.2022 - 11.2022

Member Services | MLS

Greater Springfield Board of REALTORS®
03.2018 - 04.2022

Human Resources Administrator

Killian Construction
11.2017 - 01.2018

HR Administrator & Admin

Grizzly Industrial, Inc.
09.2000 - 11.2017

Associate of Applied Science - Business and Marketing

Ozarks Technical Community College

Similar Profiles

CREATE PROFILE
Vanessa Riden, PHR®