Vanessa Rodriguez
Lawrence,MA
Summary
In many ways very dependable and an organized team player. As an eager learner always able to adapt to new teachings and skills. Exceedingly passionate when it comes to work also determined to give the best at all time to obtain a position in any field. Highly motivated and demonstrates teamwork and skills. Brings positive attitude and commitment to continuous learning and growth Experienced working with elderly, with ability to anticipate needs of clients and act proactively. Friendly, engaging, and strong attention to detail. Passionate dedicated to responding to patients with promptness and empathy.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Greater Lawrence Family Health Center
05.2022 - Current
- Prepared and dispensed prescription medications with a focus on accuracy and patient safety.
- Managed medication inventory, ensuring accurate stock levels and timely replenishment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted in training new pharmacy staff, fostering a collaborative learning environment.
- Implemented process improvements to enhance workflow efficiency within the pharmacy.
Patient Safety Monitor
Lawrence General Hospital
03.2021 - 09.2022
- I am responsible to fulfill PSM duties.
- Monitored patient safety conditions to ensure compliance with hospital protocols.
- Collaborated with healthcare teams to address safety concerns and improve patient outcomes.
PCA
Northeast Arc
05.2012 - 07.2022
- Assisted patients with personal requirements, including keeping space clean.
- Kept household areas clean and well-stocked, ran errands and grocery shopping as well.
- Interpersonal communication skills.
Patient Assistance Liaison
Lawrence General Hospital
06.2020 - 02.2021
- Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Misses Supervisor
Kohls Department Store
09.2018 - 12.2018
- Greet with clients to welcome them.
- Communicating with clients to understand their needs and explain product value and building relationships with clients based on trust and respect.
- Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
- Increased sales on consistent basis by developing key customer relationships.
Jewelry Supervisor
Kohls Department Store
05.2018 - 09.2018
- Aided customers in finding right jewelry for personal preferences and specific occasions.
- Cleaned jewelry cases each day by dusting and using glass cleaner to ensure displays were pristine.
Visual Merchandiser
Kohls Department Store
07.2016 - 05.2018
- Updated pricing and signage to complete product displays and educate customers.
- Arranged consistent shelves, bins and racks at locations by following established planograms completed.
- Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
Cashier
Kohls Department Store
11.2015 - 07.2016
- Welcomed customers into store and helped locate items.
- Completed purchases using point of sale systems.
- Easy to deal with more than 200-400 customers during holidays season.
Education
Associate of Science - Phlebotomy Certificate
Norther Essex Community College
Lawrence, MA01-2025
GED -
Adult Learning Center
Lawrence, MA08.2016
Skills
- Confidentiality and HIPAA
- Workflow optimization
- Mobility Assistance
- Patient positioning understanding
- Bi-lingual
- Problem-solving skills
- Team collaboration
Timeline
Pharmacy Technician
Greater Lawrence Family Health Center
05.2022 - Current
Patient Safety Monitor
Lawrence General Hospital
03.2021 - 09.2022
Patient Assistance Liaison
Lawrence General Hospital
06.2020 - 02.2021
Misses Supervisor
Kohls Department Store
09.2018 - 12.2018
Jewelry Supervisor
Kohls Department Store
05.2018 - 09.2018
Visual Merchandiser
Kohls Department Store
07.2016 - 05.2018
Cashier
Kohls Department Store
11.2015 - 07.2016
PCA
Northeast Arc
05.2012 - 07.2022
GED -
Adult Learning Center
Associate of Science - Phlebotomy Certificate
Norther Essex Community College
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