Vanessa Rojas
Fort Worth,TX
Summary
Results-driven professional with extensive experience in event coordination and customer service. Demonstrated ability to resolve conflicts effectively and engage clients, resulting in successful events and improved guest satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Head Bartender
Courtside Kitchen
Fort Worth, Texas
11.2021 - 06.2025
- Assisted with menu recommendations based on guest preferences.
- Provided excellent customer service in fast-paced restaurant environment.
- Handled cash transactions and balanced cash register at end of shift.
- Trained new servers on restaurant procedures and customer service standards.
- Provided exceptional service to high volume of daily customers.
Event Coordinator
Courtside Kitchen
Fort Worth , TX
11.2021 - 06.2025
- Coordinated logistics for corporate events and meetings, ensuring smooth operations.
- Developed event timelines and schedules to align with client expectations.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Front Desk Receptionist
Courtside Kitchen
Fort Worth, TX
11.2021 - 06.2025
- Greeted and assisted visitors with professionalism and warmth.
- Managed multi-line phone system, directing calls to appropriate staff members.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Server/Head Bartender
BoomerJacks Bar and Grill
Fort Worth, TX
06.2018 - 11.2021
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Effectively multitasked within fast-paced environment.
- Provided excellent customer service to enhance dining experience.
- Assisted in training new servers.
Education
Associate of Science - Criminal Justice
Tarrant County College
Fort Worth, TX05-2026
Skills
- Event planning
- Customer service
- Conflict resolution
- Time management
- Data entry
- Communication skills
- Logistics coordination
- Hospitality service expertise
- Order management
- Task prioritization
Certification
- TABC Certified
- Food Handlers Certified
Languages
Spanish
Native/ Bilingual
Timeline
Server/Head Bartender
Courtside Kitchen
11.2021 - 06.2025
Event Coordinator
Courtside Kitchen
11.2021 - 06.2025
Front Desk Receptionist
Courtside Kitchen
11.2021 - 06.2025
Server/Head Bartender
BoomerJacks Bar and Grill
06.2018 - 11.2021
Associate of Science - Criminal Justice
Tarrant County College
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