Vanessa Sanders
Aurora,Colorado
Summary
Dedicated medical support professional with over 20 years of experience in patient scheduling, data entry, and strong communication. Expertise in maintaining accurate records and conducting quality assurance checks to enhance patient safety and care. Efficient and skilled medical support assistant known for strong data entry and organizational skills. Experience in administrative tasks and patient interactions, committed to fostering teamwork and ensuring quality patient care. Nurturing Advanced Medical Support Assistant looking to tackle new responsibilities in the administrative medical field. Adept at scheduling patient appointments, entering patient data into computer system and resolving patient issues. Great people skills prioritize duties through efficient time management.
Overview
20
20
years of professional experience
Work History
Advance Medical Support Assistant
Veterans Affairs Medical Hospital
Aurora, Colorado
02.2003 - 02.2023
- Maintained accurate records of patient medical history, medications, test results, and other pertinent information in electronic health record system.
- Conducted quality assurance checks on medical charts to ensure accuracy of documentation.
- Greeted patients upon arrival and directed them to their destination within the facility.
- Restocked rooms and supply areas.
- Performed administrative tasks such as filing, faxing, photocopying and scanning documents.
- Attended staff meetings regularly to stay up-to-date on changes in policy or procedure regulations.
- Responded to patient callbacks and phone-in prescription refill requests.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Telemetry Monitor Technician
Veterans Affairs Medical Hospital
Aurora, Colorado
06.2004 - 09.2008
- Monitored patient vital signs using telemetry equipment and systems.
- Responded promptly to alarms and alerts for patient care.
- Documented telemetry readings and communicated with healthcare providers.
- Collaborated with multidisciplinary teams to ensure patient safety and care.
- Monitored cardiac rhythms, analyzed data, and reported findings to medical staff.
- Performed daily maintenance on telemetry equipment and monitored patient vital signs.
- Ensured that all necessary documentation was completed accurately and timely according to departmental policies.
- Initiated life-saving interventions when indicated by clinical indicators or physician orders.
Education
Associate of Science - Health Care Management
Ashworth College
Norcross, GA07-2016
DD-214 Class Training of Description - Cobat Military Training
United States Military Training School
Palm Desert, CA11-1979
Skills
- Electronic health records
- Medical charting
- Quality assurance
- Patient communication
- Appointment scheduling expertise
- Prescription processing
- Vital sign monitoring
- Patient assessment
- EKG monitoring
- Therapeutic procedures
- Medical office procedures
- Medical terminology
- Background in medical billing
- Data entry proficiency
- HIPAA compliance
- Patient communication
- Patient family communication
- Medical office support
- Customer service
- Teamwork
- Strong communication
- Medical office procedures
Timeline
Telemetry Monitor Technician
Veterans Affairs Medical Hospital
06.2004 - 09.2008
Advance Medical Support Assistant
Veterans Affairs Medical Hospital
02.2003 - 02.2023
Associate of Science - Health Care Management
Ashworth College
DD-214 Class Training of Description - Cobat Military Training
United States Military Training School