Summary
Overview
Work History
Education
Skills
Leadership Experience
Coursework
Timeline
Generic

Vanessa Segovia

Frisco

Summary

Senior nearing completion of a bachelor's degree in Communications with minors in Legal Studies and Criminology. Seeking a lasting position in the music industry, driven by a strong educational foundation and a desire to contribute to the dynamic and ever-evolving world of music. Passionate about the industry and possesses a keen eye for detail. Committed to making a meaningful impact and pursuing long-term success in this field, eagerly embracing new opportunities for learning and growth.

Overview

9
9
years of professional experience

Work History

Server

The Buttered Biscuit
04.2024 - Current
  • Improved customer satisfaction by promptly addressing and resolving support issues.
  • Demonstrated strong communication skills by effectively liaising between front-of-house and back-of-house teams
  • Managed inventory of supplies and restocked as needed to support smooth restaurant operations
  • Adapted quickly to changing priorities and high-pressure situations, always maintain professionalism
  • Provided any assistance or support necessary to my team members among various positions.

NANNY

The Pledger Family
08.2023 - Current
  • Adapted to the individual needs and preferences of each child, accommodating any special requirements or requests
  • Demonstrated responsibility and reliability in consistently meeting pickup and drop-off commitments
  • Collaborated closely with parents to coordinate schedules and communicate any changes or updates
  • Provided safe and reliable transportation for children to and from school and extracurricular activities
  • Fostered a positive and supportive environment during transportation, engaging children in conversation and activities as appropriate

Server

Hyatt Regency Frisco-Dallas
12.2022 - Current
  • Provided exceptional customer service in a fast-paced dining environment
  • Demonstrated extensive knowledge of menu items, including ingredients and preparation methods, to assist guests in making informed choices
  • Anticipated and fulfilled guest needs, ensuring a positive dining experience from start to finish'
  • Collaborated effectively with kitchen and hotel staff to ensure seamless coordination of customer service.
  • Upheld Hyatt Regency's standards of quality and professionalism, consistently exceeding guest expectations.
  • Adapted quickly to changing priorities and high-volume periods, maintaining composure and efficiency under pressure

Personal Assistant

Emily Phanh
01.2016 - 12.2023
  • Provide comprehensive assistance to Emily in managing her daily tasks and ensuring her well-being
  • Perform cleaning, organizing, filing, and sorting duties to maintain a tidy and orderly environment
  • Monitor Emily's mental state and provide emotional support and companionship as needed
  • Remind Emily to take prescribed medication according to her schedule, ensuring adherence to treatment plans
  • Adapt quickly to changing needs and priorities, demonstrating flexibility and attentiveness in providing personalized assistance
  • Maintain confidentiality and respect Emily's privacy while delivering high-quality care and support

Nanny/Caregiver

Camp Ozark
05.2022 - 07.2022
  • Provided personalized and attentive care for three children, ranging in age from 18 months to 10 years.
  • Created a safe, nurturing, and stimulating environment conducive to children's growth and development.
  • Planned and implemented engaging activities, including educational games, arts and crafts, and outdoor play, to promote learning and creativity.
  • Established and maintained routines for meals, naps, and bedtime, ensuring consistency and structure.
  • Collaborated closely with parents to understand and accommodate individual needs, preferences, and household rules.
  • Monitored children's behavior and development, addressing any concerns or issues promptly and proactively communicating with parents.
  • Managed household tasks related to childcare, such as meal preparation, laundry, and light housekeeping.
  • Built strong, trusting relationships with children and families based on respect, communication, and mutual understanding.

Server

Eight11 Place
05.2017 - 07.2022
  • Executed various roles within a local mom and pop winery, demonstrating versatility and adaptability in serving guests
  • Provided exceptional customer service by greeting guests warmly, taking orders accurately, and delivering food and beverages promptly
  • Collaborated with coworkers to ensure efficient service and maintain high standards of quality
  • Assisted with organizational duties, including seating guests, managing reservations & large parties, while ensuring a welcoming atmosphere
  • Adapted quickly to changing demands and priorities, thriving in a dynamic and fast-paced environment characteristic of a small-scale operation

Behavior Technician

Friendship Community Care
01.2022 - 02.2022
  • Provided direct behavioral therapy and support to children diagnosed with Autism Spectrum Disorder (ASD).
  • Implemented and maintained individualized treatment plans developed by Board Certified Behavior Analysts (BCBAs) to address specific behavioral goals and objectives.
  • Utilized Applied Behavior Analysis (ABA) techniques to teach and reinforce adaptive skills, communication, social interactions, and daily living skills.
  • Conducted behavior assessments and data collection to track progress and modify interventions as needed.
  • Collaborated closely with interdisciplinary teams including BCBAs, speech therapists, occupational therapists, and educators to ensure coordinated care and consistent implementation of treatment plans.
  • Maintained professional standards and adhered to ethical guidelines outlined by the Behavior Analyst Certification Board (BACB).

Education

Master of Arts - Communications, Legal Studies & Criminology

University of Arkansas
Fayetteville, AR
05-2025

Skills

  • Strong work ethic
  • Guest relations management
  • Communication & Teamwork
  • Problem-solving
  • Honesty & Ownership

Leadership Experience

Hill Records NWA, VP of Marketing & Media, VP of Outreach

Coursework

  • Business law
  • Legal communications
  • US Constitution
  • Law & Ethics
  • Criminology
  • Legal studies

Timeline

Server

The Buttered Biscuit
04.2024 - Current

NANNY

The Pledger Family
08.2023 - Current

Server

Hyatt Regency Frisco-Dallas
12.2022 - Current

Nanny/Caregiver

Camp Ozark
05.2022 - 07.2022

Behavior Technician

Friendship Community Care
01.2022 - 02.2022

Server

Eight11 Place
05.2017 - 07.2022

Personal Assistant

Emily Phanh
01.2016 - 12.2023

Master of Arts - Communications, Legal Studies & Criminology

University of Arkansas
Vanessa Segovia