Vanessa Selga

Greeted and assisted public and employees in person and via telephone.
Directed inquiries to appropriate departments or personnel.
Prepared documents, letters, schedules, exemption forms, templates, and email correspondence.
Scheduled and maintained appointments efficiently.
Conducted research on paper and electronic records.
Entered property and tax records into automated databases, maintaining accuracy of property record cards.
Cross-trained and supported various functions within Assessor's office.
Received, sorted, and distributed reports, documents, and office mail.

Conducted research on plats that were filed with the office and logged all incoming claim of exemptions and land splits. Provided customers and co workers with taxes needed to be paid in advance for land splits and mobile home title transfers. Researched, scanned, logged and filed historical maps and plats from physical form into computer database for the office.

Provided substitute care to mentally disabled consumer, fostering daily routines and engagement.
Transported individual to outings, medical appointments, meetings, and community events.
Monitored behavioral, emotional, eating, sleeping, and hygiene patterns to support well-being.
Documented care information for days of service to ensure continuity of support.

Processed deposits, withdrawals, loan payments, cashier's checks, money orders, and cash advances.
Balanced daily transactions and verified cash totals for accuracy.
Executed specific assigned side duties to support operational efficiency.
Cross-sold products and services tailored to members' financial needs.
Made referrals to member service representatives for enhanced customer support.
Ensured prompt and professional service for all members in branch.

Processed a high volume of claims daily, ensuring accurate data entry into system.
Facilitated timely information transfer to relevant departments within Allstate.
Collaborated with Allstate employees to obtain necessary information efficiently.