Summary
Overview
Work History
Education
Skills
Timeline
Generic

VANESSA SIMONS

Cherry Hill,NJ

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

6
6
years of professional experience

Work History

Sales Associate

Wawa
Maple Shade Township, NJ
07.2024 - Current
  • Collaborated with team members to enhance customer service experiences.
  • Trained new employees on store policies and operational procedures.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Processed transactions using a point-of-sale system.
  • Upsold additional items based on customer interests and needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Sales Associate/Customer Service Representative

Rite Aid
Delran, NJ
02.2022 - 05.2023
  • Provide exceptional customer service, assisting with inquiries, locating merchandise, and processing transactions accurately.
  • Meet and exceed sales goals through proactive upselling and cross-selling techniques.
  • Handle customer complaints professionally, ensuring prompt resolution and satisfaction.
  • Collaborate with team to maintain a clean, organized store environment.
  • Assist with inventory management tasks, including restocking shelves and conducting stock checks.

Sales Associate/Customer Service Representative

Primo Hoagies
Cinnaminson, NJ
08.2019 - 01.2021
  • Provided exceptional customer service by assisting with menu selections and ensuring an enjoyable dining experience.
  • Managed high-volume orders efficiently, maintaining accuracy and timeliness.
  • Resolved customer inquiries and complaints promptly, contributing to overall customer satisfaction.
  • Maintained cleanliness and organization of the dining area, enhancing the customer’s experience.
  • Actively sought feedback to improve service quality and participated in ongoing training programs.

Education

Highschool -

Delran Highschool
Delran, NJ
06.2019

Skills

  • Product knowledge
  • Sales tracking
  • Complaint resolution
  • Team collaboration
  • Employee training
  • Time management
  • Effective communication
  • Service oriented
  • Sales development
  • Exceptional customer service
  • Problem solving
  • Strategic planning

Timeline

Sales Associate

Wawa
07.2024 - Current

Sales Associate/Customer Service Representative

Rite Aid
02.2022 - 05.2023

Sales Associate/Customer Service Representative

Primo Hoagies
08.2019 - 01.2021

Highschool -

Delran Highschool

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