VANESSA SMITH
Chicago,IL
Summary
Dynamic professional with a proven track record at Express Employment Professionals, recognized for strategic problem analysis and exceptional verbal and written communication skills. Expertise in leadership development and task management has led to consistently high-quality results through effective prioritization and planning. Aiming to leverage these competencies to drive organizational success and foster team development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Driver
uber
Chicago, IL
12.2023 - Current
- Assisted passengers with loading and unloading their luggage.
- Transported clients to specified destinations safely and on-time.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
Administrative Assistant
Express Employment Professionals
Chicago, IL
10.2022 - 11.2023
- Updated contact lists regularly when changes occur in employee status or contact information.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
CNA
Elite Medical Staffing
GRAND RAPIDS, MI
10.2016 - 10.2023
- Reminded patients to take prescribed medications or nutritional supplements.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Answered patient call lights promptly and responded to requests appropriately.
- Provided physical support to assist patients with bathing, dressing and toileting.
Education
High School Diploma -
HORIZONS COMMUNITY HIGH SCHOOL
Wyoming, MI05-2008
Some College (No Degree) - Business Administration And Management
Michigan State University
East Lansing, MISkills
- Leadership Development
- Proficient Task Management
- Clear Verbal and Written Skills
- Prioritization and Planning
- Strategic Problem Analysis
- Proactive Initiator
Affiliations
- Community Service with Feeding America
- Walks for Breast Cancer
Certification
- CPR CERTIFIED
Timeline
Driver
uber
12.2023 - Current
Administrative Assistant
Express Employment Professionals
10.2022 - 11.2023
CNA
Elite Medical Staffing
10.2016 - 10.2023
High School Diploma -
HORIZONS COMMUNITY HIGH SCHOOL
Some College (No Degree) - Business Administration And Management
Michigan State University