Vanessa Soto
Inglewood,California
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
St. John's Physician Partners Providence
Santa Monica, CA
02.2023 - Current
- Answer multi-line phone system, while supporting and responding to all patient needs efficiently. Increased concierge services by 66%.
- Coordinate and schedule procedures with hospital and provide instructions to patient.
- Transcribe new and existing patient orders and assist with scheduling appointments.
Medical Assistant
Dr. Greg Khounganian
Encino, CA
12.2021 - 01.2023
- Conducted 20-30 patient intake forms daily, prepared patients/ rooms for examination, and assisted with back-office tasks.
- Displayed MRIs, X-Rays, and CT Scans for doctor's viewing purposes.
- Translator for Spanish-speaking patients.
COPE Health Scholar | Enrollment Coordinator
Kaiser Permanente
Woodland Hills, CA
12.2021 - 01.2023
- Assisted program manager with scholars' online accounts, clearance requirements and health records.
- Conducted interviews and acceptances for incoming cohorts.
- Aided patients with feeding, bathing, repositioning and ambulating, and recording vital signs.
Sales Associate
Kids Foot Locker | Foot Locker
Culver City, CA
10.2015 - 12.2021
- Trained new hires and other associates in sales and customer service strategies.
- Addressed and resolved customer complaints.
- Maintained store visual appeal.
Student Assistant
College Of Social Behavior Sciences/ EOP Satellite
Northridge, California
07.2018 - 12.2021
- Assisted administration by managing incoming calls, scheduling academic advising and sorting mail.
- Completed clerical tasks such as filing, copying and distributing mail.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
Education
Bachelor of Science - Public Health | Human Lactation Minor
California State University, Northridge
Northridge, CA05.2022
Skills
- Software Skills: MS Word, Excel, and Powerpoint
- Biliterate: English and Spanish
- Ability to work under pressure
- Coordinating Drug Refills
- Patient Relations
- Transcription and Dictation
- Proper Waste Disposal
- Vitals Collection and Documentation
- HIPAA Compliance
- Culturally Competent
- Professional Bedside Manner
- Patient History Documentation
Clubs and Organizations
Pre-Nursing Club | Cofounder | Fundraising Officer, 08/2021 to 05/2022
- Provided information and knowledge about nursing school and applications.
- Utilized microsoft excel to track donors and funds received.
- Developed fundraising action plan and surpassed expectations.
Delta Zeta Sorority
- Raised money for Starkey Hearing Foundation.
- Supplied hearing aids to undeveloped countries.
- Organized and set up formal events.
Animo Leadership Mentorship Program | Mentor, 08/2017 to 05/2020
- Offered advice and guidance through student's freshmen year.
- Provided resources.
- Aided class registration.
Certification
- Basic Life Support Certified
- Certified Lactation Educator
Timeline
Administrative Assistant
St. John's Physician Partners Providence
02.2023 - Current
Medical Assistant
Dr. Greg Khounganian
12.2021 - 01.2023
COPE Health Scholar | Enrollment Coordinator
Kaiser Permanente
12.2021 - 01.2023
Student Assistant
College Of Social Behavior Sciences/ EOP Satellite
07.2018 - 12.2021
Sales Associate
Kids Foot Locker | Foot Locker
10.2015 - 12.2021
Bachelor of Science - Public Health | Human Lactation Minor
California State University, Northridge
- Basic Life Support Certified
- Certified Lactation Educator