Vanessa Stegmeier
Regional Manager
McHenry IL,IL
Summary
Looking to pursue work in a professional environment where my knowledge and skills with the opportunity to grow with the company. Offering 12 years of clinical, administrative and patient care experience. Gifted in building and implementing approaches to increase quality and streamline procedures.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Clinical Manager
Grand Dental
Lake Zurich, IL
02.2019 - 04.2022
- Identified opportunities to improve clinical practices, devised strategies
- Reviewed financial resources and prepared reports showing resource allocations.
- Delivered effective onboarding and training to. new employees and cross-trained staff members.
- Implement new policies and educate staff on changes.
- Implemented onboarding for new employees.
- Recommended ways to reduce overhead and cut supplies costs.
- Managed daily operations of 8-person clinic supporting approximately 160 patients per week
Lead Oral Surgery Assistant/Receptionist
Lake Geneva Dental
Lake Geneva, WI
10.2015 - 02.2019
- Managed multiple tasks and met time-sensitive deadlines.
- Oversaw inventory materials monitoring and supply re-stocking.
- Drafted professional memos, letters to support business objectives and growth.
- Handled approximately 50 calls per day to address customer inquiries and concerns
Dental Office Manager
Drahos Dental
Chicago, IL
09.2013 - 09.2015
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Supervised and led team of dental hygienists and support staff of 8.
- Recruited, hired and developed office teams to offer best-in-class patient care.
Assistant
State Street Dental
Lemont, IL
09.2010 - 10.2013
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Scheduled appointments for new and existing customers.
- Taught approximately 20 patients in one day strategies for boosting oral hygiene.
Regional Supervisor
USA Clinics
Northbrook, IL
2022.05 - Current
- Implemented, updates and enforced company policies for 44 clinics through the United States
- Created successful work schedules for 265 employees to maintain deadlines and fully staff shifts.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Oversaw initiatives to drive success in revenue, customer acquisition and cost-reduction objectives.
- Directed training, promotions and employee motivation to minimize turnover and maximize productivity.
Education
Dental Assistant Associate -
Everest College
03.2010 - 03.2011
Associate of Science -
College of DuPage
Glen Ellyn, IL 03.2011 - 03.2013
Skills
- Effective communication
- Patient education
- Team meetings
- Training program implementation
- Office production evaluation
- Inventory management
- Accounting proficiency
- Onboarding and coaching
- Experience with Microsoft Word, Outlook, Excel, Dentrix, Eaglesoft, Dashboard,
- Scheduling and Coordinating
- Market Conditions
- Management Training
Timeline
Regional Supervisor
USA Clinics
2022.05 - Current
Clinical Manager
Grand Dental
02.2019 - 04.2022
Lead Oral Surgery Assistant/Receptionist
Lake Geneva Dental
10.2015 - 02.2019
Dental Office Manager
Drahos Dental
09.2013 - 09.2015
Associate of Science -
College of DuPage
03.2011 - 03.2013
Assistant
State Street Dental
09.2010 - 10.2013
Dental Assistant Associate -
Everest College
03.2010 - 03.2011
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