VANESSA TELLO
McMinnville
Summary
Energetic and highly organized individual with talent for multitasking and problem-solving. Well-versed in tenant relations and property maintenance, bringing excellent administrative and communication skills. Committed to maximizing property value and enhancing tenant satisfaction.
Overview
3
3
years of professional experience
Work History
PROPERTY MANAGER
NWV GROUP
Portland, OR
03.2023 - 10.2025
- Coordinated operational activities across several properties, optimizing resource distribution and improving communication to sustain high tenant and owner satisfaction levels.
- Utilized ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Oversaw property maintenance schedules, coordinating repairs and improvements to enhance property value.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Property Manager
Park Place Apartments
Tigard, OR
08.2022 - 03.2023
- Developed and maintained budgets, tracking expenses to ensure financial accountability across properties.
- Analyzed market trends to inform strategic decisions related to pricing and property enhancements.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
Education
High School Diploma -
McMinnville High School
McMinnvilleNo Degree - Education
Linfield University
McMinnville, OR08.2007
Skills
- Multi-family property management
- Dispute management
- Schedule coordination
- Skilled multi-tasker
- Innovative thinking
- Decision-making
- Adaptable communication style
Accomplishments
- Oversaw multiple residential family properties totaling over 188 individual units and over 500 individual tenants.
- Used Microsoft Excel to develop portfolio tracking spreadsheets that were adopted and implemented into new hire procedures.
- Achieved the highest ratings for customer satisfaction across the entire company (Google average 4.5 stars)
Timeline
PROPERTY MANAGER
NWV GROUP
03.2023 - 10.2025
Property Manager
Park Place Apartments
08.2022 - 03.2023
High School Diploma -
McMinnville High School
No Degree - Education
Linfield University