Vanessa Terkes
Arlington,VA
Summary
Experienced hotel front desk professional dedicated to exceeding guest expectations. Skilled in check-ins, reservations, and problem-solving with a friendly demeanor. Committed to delivering exceptional service and ensuring a seamless guest experience.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Mom's Organic Market
Arlington, VA
02.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Jewelry Sales Associate
Smoll Republic
Sunrise
08.2022 - 07.2023
- Assisted in the design of custom jewelry pieces for customers
- Advised customers on the selection of products based on their needs and preferences
- Engaged in suggestive selling techniques to increase sales volume
- Provided excellent service to customers through active engagement, direct eye contact and listening skills.
Server
El Coco Pirata
Aurora
02.2022 - 07.2022
- Greeted guests and provided menus
- Provided excellent customer service to ensure satisfaction
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
Education
Hospitality Management in Hotel, Motel, and Restaurant Management -
ISIL
02.2021
Skills
- Contract Negotiation
- Product Branding
- Sales Management
- Inventory
- Bilingual
- Marketing
Languages
Spanish
Native/ Bilingual
Timeline
Customer Service Representative
Mom's Organic Market
02.2024 - Current
Jewelry Sales Associate
Smoll Republic
08.2022 - 07.2023
Server
El Coco Pirata
02.2022 - 07.2022
Hospitality Management in Hotel, Motel, and Restaurant Management -
ISIL
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