Results-driven Shift Supervisor with proven strengths in employee training, staff management, and cash handling. Committed to enhancing workplace safety and customer service while implementing effective inventory management practices.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
Fort Worth, TX
05.2023 - Current
Supervised daily operations to ensure smooth workflow and exceptional customer service.
Trained and mentored new team members on company standards and procedures.
Implemented inventory management practices to minimize waste and enhance product availability.
Coordinated shift schedules to optimize staffing levels during peak hours.
Barista
Dutch Bros
Fort Worth, TX
12.2021 - 10.2022
Delivered exceptional customer service in fast-paced environment while maintaining quality standards.
Operated espresso machines and brewing equipment to prepare high-quality beverages consistently.
Trained new baristas on beverage preparation techniques and customer engagement best practices.
Managed inventory levels, ensuring timely restocking of supplies to minimize downtime during shifts.
Host
First Watch
Fort Worth, TX
06.2021 - 09.2021
Greeted and seated customers promptly, enhancing overall dining experience.
Managed reservation system ensuring optimal table turnover and customer satisfaction.
Collaborated with front-of-house team to streamline seating arrangements during peak hours.
Provided menu information and answered customer inquiries to enhance service quality.
Education
Bachelor of Science - Technical And Scientific Communication
Arizona State University
Tempe, AZ
High School Diploma -
Saginaw High School
Saginaw, TX
05.2020
Skills
Cash handling
Employee training
Workplace safety
Staff management
Training and mentoring
Timeline
Shift Supervisor
Starbucks
05.2023 - Current
Barista
Dutch Bros
12.2021 - 10.2022
Host
First Watch
06.2021 - 09.2021
Bachelor of Science - Technical And Scientific Communication