Vanessa Tovar
Mesquite,TX
Summary
Reliable and detail oriented, strong experience with cash handling, customer service and resolving customer complaints. Skilled at maintaining accuracy in a fast-paced environment while ensuring positive customer experiences. Recognized for clear communication, problem-solving abilities and commitment.
Overview
13
13
years of professional experience
Work History
Assistant Manager
QuikTrip
07.2014 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised cash handling and deposit tracking, boosting accuracy.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Provided direct support to customers by evaluating needs and preferences.
Check Cashing
Logwood Enterprises
12.2012 - 07.2014
- Performed check cashing for customers based on company policies.
- Performed various financial transactions such as deposits, withdrawals, check cashing, and money orders efficiently.
- Handled simple check processing, client paperwork, minimum distributions and digital services.
Education
High School Diploma -
Mesquite Academy
Mesquite, TXSkills
- Customer service
- Money handling
- Customer relations
- Team leadership
- Decision-making
Timeline
Assistant Manager
QuikTrip
07.2014 - Current
Check Cashing
Logwood Enterprises
12.2012 - 07.2014
High School Diploma -
Mesquite Academy