Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Vanessa Uzarraga

Duncanville,TEXAS

Summary

Dedicated and detail-oriented Certified Pharmacy Technician with over five years of experience supporting pharmacists and patients in a fast-paced pharmacy environment. Currently pursuing an Associate Degree in Nursing, with a goal to expand clinical experience and grow into a competent, compassionate nurse. Bilingual, with strong communication, teamwork, and patient care skills. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Tom Thumb Pharmacy
06.2019 - Current
  • Prepare and package prescriptions under pharmacist supervision with high attention to detail.
  • Ensure accurate medication dispensing and patient information.
  • Process new prescriptions, verify insurance coverage, and resolve third-party billing issues.
  • Familiar with Medicare, Medicaid, DUR, and DX coding.
  • Maintain inventory, check for expired drugs, and organize stock efficiently.
  • Administer intramuscular injections, including flu and COVID vaccines.
  • Handle in-person, phone, and drive-thru customer service inquiries and refill requests.
  • Support general operations: stocking, filing, labeling, and maintaining a clean, organized environment.
  • Collaborate effectively with pharmacy team members to ensure timely and accurate patient care.

Retail Supervisor

Papayaclothing
Cedar Hill, Texas
02.2017 - 12.2018
  • Trained new employees on store policies, customer service techniques, and sales procedures.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
  • Supervised work of cashiers, training new team members and monitoring performance.
  • Dealt with customer complaints and rectified product and service issues.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Oversaw daily cash handling procedures, ensuring accuracy in transactions and deposits.
  • Resolved customer complaints and issues, maintaining high customer satisfaction ratings.
  • Counted and balanced registers.

Education

Associate Degree in Nursing - Nursing

Dallas College – Mountain View Campus
4849 W. Illinois Ave
12.2025

Associate of Science - Science

Dallas College – Mountain View Campus
4849 W. Illinois Ave
05-2021

High School Graduate -

Duncanville High School
900 W. Camp Wisdom Rd.
05-2019

Skills

  • Patient care
  • Clinical Medication knowledge (names, usage, and dosages)
  • Intramuscular injection administration
  • Prescription management
  • Clinical experience in hospital settings
  • Bilingual
  • Insurance coverage
  • Dosage calculation
  • Pharmacy Software Proficiency
  • Patient care
  • Customer service
  • Collaboration
  • Prescription processing
  • Cash register operations
  • Prescription filling and labeling
  • Secure drug inventory
  • CPR Certified

Certification

Basic Life Support (BLS), American Heart Association

Trauma-Informed Care Certified

Languages

Spanish
Professional

Timeline

Certified Pharmacy Technician

Tom Thumb Pharmacy
06.2019 - Current

Retail Supervisor

Papayaclothing
02.2017 - 12.2018

Associate Degree in Nursing - Nursing

Dallas College – Mountain View Campus

Associate of Science - Science

Dallas College – Mountain View Campus

High School Graduate -

Duncanville High School

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Vanessa Uzarraga