Vanessa Valdez
Los Angeles,CA
Summary
Outgoing and highly motivated sales professional with extensive experience and a track record of driving increased revenue and elevating company profile with targeted markets. Reliable and upbeat individual, successful at promoting customer loyalty, satisfaction and purchases with diligent attention to individual needs. Dedicated relationship-builder with excellent organizational strengths and superior work ethic. Consistently recognized for sales performance and excellence in customer service. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Sales Associate/ Top Seller
Coach
11.2022 - Current
- Establish and maintain productive, long lasting relationships with customers
- Build credibility and trust as personal fashion advisor by communicating fashion awareness
- Create short and long-term strategies to achieve personal metrics and performance goals
- Provide in-depth product knowledge, including features, benefits, current offerings, and overall product value
- Exceeded monthly goal by at least 10% every month
- Increased store metrics including UPT, ADT, SPH and TPH
Owner/Founder
Virgo Sun of LA
09.2021 - Current
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers
- Evaluated suppliers to maintain cost controls and improve operations
- Ability to foresee risks and anticipate clients needs
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions
- Event planner/collaborator for yearly Diosa Healing Retreat
Department Lead Sales Associate
Marshalls
11.2020 - 06.2021
- Accurately process and prepare merchandise for sales floor following company procedures and standards while embodying positive store culture through honesty, integrity, and respect
- Maintain all organizational, cleanliness, and recovery standard expectations per company policy
- Built customer loyalty and retention by delivering excellent shopping experiences
- Used POS system to process sales, returns, online orders, and gift card activations
- Increased credit card sales by 5% monthly
KIDS Instructor
LA Parks and Recs
08.2018 - 03.2020
- Instruct cheerleading, gymnastics, and tumbling classes at recreation centers throughout Los Angeles County
- Incorporated all age groups from age five and up in team building exercises, synchronized tumbling, and level III stunting
- Evaluated and revised lesson plans and course content to achieve student-centered learning
- Organize seasonal dance and cheerleading performances of multiple teams with range in skill level and age
Education
Sociology
Santa Monica College
Skills
- Strong Communication and Interpersonal Skills in English and Spanish
- Experienced in POS System Operations
- Enthusiastic team player
- Leadership Experience
- Project Managing
- Sales Goal Attainment
- Clientele Management
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate/ Top Seller
Coach
11.2022 - Current
Owner/Founder
Virgo Sun of LA
09.2021 - Current
Department Lead Sales Associate
Marshalls
11.2020 - 06.2021
KIDS Instructor
LA Parks and Recs
08.2018 - 03.2020
Sociology
Santa Monica College
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