Jo Ann Marianne

• Recognized as a top-seller. Worked at three stores demonstrating a strong conversion rate of sales.
• Very confident with asking/guiding a customer to purchase. Promote the companies' App reviewing benefits and helping them to sign up on the sales floor.
• Develop trusting relationships with customers by making personal connections. Customers returning to the store often look or ask for me.
• Train seasonal employees on selling approaches and customer service. Support and work as one team.
• Knowledge of over 100 products and how to coach and educate a customer. At checkout, seek to upsell.
• Quick learner, dedicated, reliable and deliver with a smile.

• New to insurance, supported two, Denver-based insurance agencies remotely.
• Identified new or expanded business opportunities for existing customers.
• Responsible for the operation and administration of new and existing consumers and businesses. Proactively actioned agency and customer requirements.
• Assisted customers/businesses with online tools, loyalty program and discount programs.

Led, planned and executed the county's annual walk. Cancelled due to COVID. Position eliminated TBD.

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Prior experience in professional sales, marketing, operations and customer service for a Fortune 500 and led/consulted with Nonprofit organizations.