Vanessa Valenzuela
Amarillo,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am a fast learner and can work well with others. I have good customer service skills and a people person.
Overview
14
14
years of professional experience
Work History
Receptionist/Accounts Payable Clerk
UCI Document Solutions
05.2021 - Current
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Answered phone promptly and directed incoming calls to correct offices.
- Data Entry
- Scanning, filing, faxing etc.
Account Specialist
Western Finance
01.2020 - 05.2021
- Set up new customer accounts and updated existing profiles with latest information.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Resolved complex billing and payment issues for balanced, accurate accounts.
- Examined customer loan applications for loan approvals and denials.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Collection calls for unpaid or delinquent loans.
Branch Manager/Loan Officer
Payment 1 Financial
07.2017 - 12.2019
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Examined customer loan applications for loan approvals and denials.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
Administrative Assistant
Family Medical Center
02.2016 - 05.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Verifying Benefits with insurance companies
- Working with medical records
- Data Entry
- Checking in and out Patients
Assistant Manager/ Loan Officer
Sun Loan Company
07.2011 - 11.2015
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Examined customer loan applications for loan approvals and denials.
Administrative Assistant
Amarillo Family Physicians Clinic
05.2009 - 06.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Verifying Benefits
- Answered phone promptly and directed incoming calls to correct offices.
- Data Entry
- Scheduling Appointments
Education
GED -
Palo Duro High School
Amarillo, TX05.2022
Skills
- Microsoft Office
- Cost Accounting
- Sheet Balancing
- Multi-phone tasks
- Data Entry
- Bilingual
Timeline
Receptionist/Accounts Payable Clerk
UCI Document Solutions
05.2021 - Current
Account Specialist
Western Finance
01.2020 - 05.2021
Branch Manager/Loan Officer
Payment 1 Financial
07.2017 - 12.2019
Administrative Assistant
Family Medical Center
02.2016 - 05.2017
Assistant Manager/ Loan Officer
Sun Loan Company
07.2011 - 11.2015
Administrative Assistant
Amarillo Family Physicians Clinic
05.2009 - 06.2011
GED -
Palo Duro High School