Vanessa Valllenilla
Aurora,CO
Summary
Personable Insurance Verifier looking to tackle new responsibilities in Dental field. Organized and efficient with over 3 years of experience. Adept at verifying patient insurance coverage information and validating patient billing information.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Verification
Macri Dental
02.2022 - Current
- Provide accurate copay estimates and thoroughly review coverage details before submitting claims.
- Assisted patients with insurance verification and billing inquiries.
- Treatment planning and scheduling.
- Entered EOBs and sent out statements accordingly.
- Proving coverage for employee time off requests/ call ins.
- Cashing out employees daily goal incentive.
- Collecting patient payments/ AR.
- Provided exceptional customer service.
Front Desk/ Billing Receptionist
Dr Gilbert Fernandez D.D.S
12.2020 - 02.2022
- Scheduling and canceling patient appointments.
- Insurance verification and pre-authorizations
- Treatment planning.
- Completing/filing insurance forms.
- Collecting patient payments.
Front desk/Pre-test/ Dispensing Optician
Eyeworks Optical
06.2020 - 12.2020
- Performed scheduling duties.
- Insurance verification.
- Pre-tested patients before eye exam (Auto refraction and eye pressure checks).
- Taught patients the proper insertion and removal of contacts.
- Ordered, fit, and adjusted eyeglasses, contact lenses and other vision aids.
Clinical Counseling Front Desk
A New Awakening
01.2019 - 06.2020
- Answered calls on multi-line system.
- Scheduled patient appointments and provided reminder calls.
- Managed digital and paper filing system.
- Trained and assisted new employees.
- Process end of night balances and transactions.
Skills
- Dental office experience
- Insurance verification
- Experience covering office manager when on extended leave
- Appointment scheduling
- Billing
- Customer service
- Multi-line phone system
- Eyeglass fitting and repairs
- Optical pre-testing
- CPR certified
Certification
CPR Certification
Timeline
Insurance Verification
Macri Dental
02.2022 - Current
Front Desk/ Billing Receptionist
Dr Gilbert Fernandez D.D.S
12.2020 - 02.2022
Front desk/Pre-test/ Dispensing Optician
Eyeworks Optical
06.2020 - 12.2020
Clinical Counseling Front Desk
A New Awakening
01.2019 - 06.2020
CPR Certification
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