Vanessa Vasquez
Phoenix,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bilingual Receptionist
HACI mechanical contractors
Phoenix , AZ
12.2023 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Translated Spanish documents into English while maintaining the original meaning of the text.
- Translated for spanish speaking new hires and new applicants either for their orientation or interview.
Human Resources Assistant
Christian Care
Phoenix , AZ
06.2022 - 12.2023
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Performed some administrative tasks related to payroll processing.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Assisted with planning, organizing and coordinating company events.
- Utilized Excel for employment information such as: fingerprint clearance, nursing verifications, vaccines, and more.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Provided translation services for employees/new hires during meetings and conferences.
Online Grocery Shopper
Walmart
Phoenix , AZ
03.2022 - 06.2022
- Provided customer service to shoppers by answering questions about product locations, prices, and availability.
- Maintained cleanliness of the grocery store aisles and displays.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Completed pickup and shopping orders for customers .
Host Trainer
Manuels Mexican Restaurant
Phoenix , AZ
07.2021 - 03.2022
- Coached individual hosts on how best to handle difficult customers or challenging situations.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Took phone and in person orders for take out.
- Made sure everything that the customer ordered for their takeout/catering order was at their best satisfaction.
Wait Staff Member
Christian Care
Phoenix , AZ
03.2019 - 05.2021
- Ensured that all orders were taken correctly and in a timely manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Prepared tables by setting up linens, silverware and glassware.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
High School Diploma -
Sunnyslope High School
Phoenix, AZ05-2020
Skills
- Data Entry
- File Management
- Bookkeeping
- Administrative Support
- Verbal and Written Communication
- Personnel Records Maintenance
- Experience in excel, word, outlook, icims, ADP,etc
- Spanish Fluency
Certification
- fingerprint clearance card
Languages
Spanish
Native/ Bilingual
Timeline
Bilingual Receptionist
HACI mechanical contractors
12.2023 - Current
Human Resources Assistant
Christian Care
06.2022 - 12.2023
Online Grocery Shopper
Walmart
03.2022 - 06.2022
Host Trainer
Manuels Mexican Restaurant
07.2021 - 03.2022
Wait Staff Member
Christian Care
03.2019 - 05.2021
High School Diploma -
Sunnyslope High School
- fingerprint clearance card
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