Vanessa Verville
Summary
Enthusiastic and proficient bartender/server with 7+ years in the service industry, known for exceptional customer relations, efficiency, and teamwork. Skilled in delivering high-quality service and creating memorable guest experiences in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Castaway Burbank
12.2023 - Current
- Skillfully manage multiple tables while maintaining high service quality
- Deliver food and beverages promptly with attention to customer needs
- Coordinate with team members to ensure smooth and efficient service
- Perform opening/closing duties for seamless service transitions
- Boost customer satisfaction through attentive and personalized service
Bartender
Mi Ranchito Veracruz Cocktails
09.2021 - 10.2023
- Handled high customer volumes during events and peak hours
- Built loyal clientele through exceptional service and friendly engagement
- Increased sales by upselling premium brands
- Balanced registers and prepared sales reports for management
- Trained new bartenders in drink preparation and upselling strategies
Manager/Lead Bartender
L'Scorpion
12.2017 - 11.2020
- Supervised 10+ employees, including scheduling, training, and new hires
- Resolved conflicts efficiently to maintain smooth operations
- Developed food and drink promotions while balancing inventory to enhance business
- Excelled in all standard bartending duties
- Fostered lasting customer relationships to drive repeat business
Barback/Bartender
Mark's Place
04.2016 - 09.2017
- Hired as barback, while training to bartend–promoted within first month
- Responsible for setting up/closing down bar area, stocking supplies, tending to customer’s needs in a timely, pleasant manner, money handling, etc.
Dancer/Team Captain
NBA G League
06.2014 - 08.2017
- Performed for 2,500+ fans and media on game days
- Represented the Maine Red Claws/NBA G-League at public and charity events
- Maintained professional conduct and appearance
- Delivered high-energy entertainment to engage crowds
- Cultivated leadership and teamwork in a unique setting
- Built lasting confidence for future pursuits
Skills
- Friendly and engaging with clients
- Skilled at multitasking and staying calm under pressure
- Dedicated to exceptional customer service
- Team player with strong leadership abilities
- Proficient in POS systems
Certification
- RBS Certification - California Department of Alcoholic Beverage Control
- ServSafe Food Handler Certification - National Restaurant Association
Timeline
Server
Castaway Burbank
12.2023 - Current
Bartender
Mi Ranchito Veracruz Cocktails
09.2021 - 10.2023
Manager/Lead Bartender
L'Scorpion
12.2017 - 11.2020
Barback/Bartender
Mark's Place
04.2016 - 09.2017
Dancer/Team Captain
NBA G League
06.2014 - 08.2017
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