Vanessa Vuong
Mansfield,TX
Summary
At Visionworks, I excelled as an Optometric Technician, mastering diagnostic imaging and enhancing patient care through meticulous visual field testing. My adeptness in appointment scheduling and patient flow management significantly improved office efficiency. Leveraging both hard and soft skills, I ensured optimal patient experiences and streamlined insurance processes, marking a notable achievement in patient service excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Optometric Technician
Visionworks
06.2024 - Current
- Performed lensometry to verify prescription accuracy of glasses and contact lenses.
- Utilized autorefractor to measure patient's eye curvature and refractive error.
- Handled electronic medical record software to document patient's vision history and test results.
- Conducted visual field tests to assess patient's peripheral vision.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
Phlebotomist
Methodist Medical Center
01.2021 - 01.2023
- Collected blood specimens following strict protocols to ensure sample integrity.
- Utilized barcode scanning software for accurate sample labeling and tracking.
- Provided clear instructions to patients regarding aftercare procedures to prevent complications.
- Demonstrated proficiency in handling difficult venipuncture cases with minimal discomfort to patients.
Education
O.D. - Optometry
University of Houston
Houston, TX05-2020
Bachelor of Science - Biology
The University of Texas At Arlington
Arlington, TX05-2016
Skills
- Visual field testing
- Appointment scheduling
- Diagnostic imaging
- Glaucoma screening
- Insurance billing
- Patient testing
- Optometric equipment operation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
Certification
- Medical Terminology Certificate – Various Educational Institutions.
- First Aid Certification - American Red Cross or St John Ambulance.
- Contact Lens Technician Certification – National Contact Lens Examiners.
- Licensed Phlebotomist - [State] Department of Health Services.
- Certified Phlebotomist Technologist (CPT) - American Society for Clinical Pathology (ASCP).
Languages
Vietnamese
Limited Working
English
Full Professional
Interests
- Avid Reader
- Enjoy participating in exercising for overall physical and mental well-being
- Volunteering
- Music
- Crafting and DIY Projects
Timeline
Optometric Technician
Visionworks
06.2024 - Current
Phlebotomist
Methodist Medical Center
01.2021 - 01.2023
O.D. - Optometry
University of Houston
Bachelor of Science - Biology
The University of Texas At Arlington
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