Vanessa Williams
Malden,MA
Summary
Accomplished Pharmacy Technician and Immunizer with CVS Pharmacy, skilled in intramuscular vaccination and prescription filling. Enhanced patient care by optimizing workflows and reducing wait times. Demonstrated effective communication and problem-solving skills, ensuring compliance with HIPAA and safety protocols. Collaborated with healthcare teams to improve service quality and foster positive patient relationships. Personable and dedicated with a keen eye for detail and proactive approach. Eager to learn and develop my skills as a Radiologic Technologist Assistant while pursuing my associates degree in Medical Radiography.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
04.2024 - Current
- Processed and filled prescriptions accurately, ensuring compliance with pharmacy laws and regulations.
- Operated pharmacy software systems for prescription management and patient record maintenance.
- Collaborated with pharmacists to resolve medication discrepancies and enhance patient care quality.
- Implemented safety protocols during medication preparation to minimize errors and ensure patient safety.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
Pharmacy Technician Immunizer
CVS Pharmacy
08.2025 - Current
- Maintained accurate patient records using electronic health record systems.
- Administered vaccinations in compliance with health regulations and protocols.
- Collaborated with healthcare team to optimize vaccination workflow and efficiency.
- Ensured proper vaccine storage conditions
- Conducted pre-vaccination screenings to assess patient eligibility and medical history.
- Administered vaccinations via intramuscular injection and completed proper documentation.
- Enhanced patient experience by creating a comfortable environment for vaccinations, addressing individual needs and concerns with empathy.
- Adhered to strict safety protocols during vaccine administration, minimizing potential risks to patients and self.
- Demonstrated excellent communication skills when interacting with diverse patient populations, fostering trust and alleviating anxiety regarding the vaccination process.
- Upheld correct protocols for bloodborne pathogen prevention and control
Education
Associate of Science - Medical Radiography
Bunker Hill Community College
Charlestown, MA05-2029
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Prescription filling
- Medication dispensing
- Commitment to safety compliance
- Intramuscular injections
Timeline
Pharmacy Technician Immunizer
CVS Pharmacy
08.2025 - Current
Pharmacy Technician
CVS Pharmacy
04.2024 - Current
Associate of Science - Medical Radiography
Bunker Hill Community College