Vanessa Yang

Pharmacy Technician

Rite-Aid Pharmacy

Fresno, CA

06.2009 - Current

Counted, measured and compounded medications following standard procedures.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Collected co-payments or full payments from customers.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Stocked, labeled, and inventoried medication to keep accurate records.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Resolved third-party billing, computer system and customer service issues.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Managed opening and closing duties for pharmacy.
Liaised with other pharmacies to eliminate issues related to product expiration.
Set up and modified patient profiles to include current medications and insurance details.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.