Professional Summary
Overview
Work History
Education
Skills
Timeline

VANESSA Y. VALADEZ

Tax Law Offices of David W. Klasing
12
years of professional experience

Strong background in Human Resources support. Demonstrates experience in managing administrative tasks that facilitate HR operations and improve departmental efficiency. Proven ability to handle confidential information and coordinate effectively with team members.

Work History

Human Resources Assistant

7 Years 3 Months
Tax Law Offices of David W. Klasing | 04.2019 - 07.2026
  • Coordinated recruitment processes, including scheduling interviews and managing candidate communications.
  • Assisted in onboarding new employees, ensuring compliance with company policies and procedures.
  • Maintained employee records using ADP software, ensuring data accuracy and confidentiality.
  • Streamlined HR administrative processes, improving overall efficiency in document handling and reporting tasks.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Supported performance management initiatives by organizing evaluation schedules and compiling feedback documentation.

Insurance Coordinator & Administrative Assistant

1 Year 1 Month
Creative Solutions for Hope | 02.2018 - 03.2019
  • Head of the Insurance Department and oversaw client’s services from multiple regions, within HIPAA compliance
  • Verified client’s eligibility and benefits with corresponding funding source
  • Developed protocols for client contracts to ensure compliance and streamline service delivery.
  • Reviewed all ABA Current Procedural Terminology (CPT) Codes for contracted Insurance companies.
  • Properly converted CPT codes for billing purposes and distribution purposes for other departments and clinical supervisors
  • Audited ABA CPT codes for contracted insurance companies to maintain accuracy in billing.
  • Attended informational meetings and webinars for ABA providers hosted by different Insurance companies. Afterwards, make any accommodations to our protocols due to changes the funding sources had made.
  • Set deadlines for report submissions and reviewed reports for any Insurance errors and sent to the corresponding funding source to obtain a new contract for ongoing services.
  • Established report submission deadlines and verified reports for insurance errors to secure ongoing service contracts.
  • Provided daily updates on tasks to our Regional Clinical Director and CEO.
  • Managed incoming client calls and made outbound calls to inquiries received, current clients, and/or Insurance companies.
  • Conducted audits for department compliance as needed and for file maintenance
  • Communicated daily with other departments and supervisors
  • Sent termination memos to departments and the clinical team for each serviced client.
  • Oversaw Register Behavioral Technician (RBT) department from an administrative standing
  • Worked alongside scheduling department and clinical supervisors for training purposes
  • Assisted with scheduling workshops and provided support to therapists
  • Audited therapist monthly data for maintenance to their RBT credential
  • Provided backup support for the front desk/reception position as needed

Office Assistant

2 Months
Santa Ana College | 09.2017 - 11.2017
  • Prioritized and managed multiple tasks and projects to consistently meet deadlines
  • Handled administrative requests and queries from senior managers
  • Compiled quarterly course division survey results
  • Developed and maintained filing system
  • Maintained contact lists of external facilities for future contracts
  • Updated and organized contact lists of external facilities to support future contract opportunities
  • Nurtured positive relationships with colleagues to foster teamwork

Retail Assistant

1 Year 2 Months
Costco Wholesale | 06.2015 - 08.2016
  • Provided excellent member service
  • Recommended merchandise tailored to individual customer needs, enhancing shopping experience.
  • Explained the quality and value of merchandise
  • Explained merchandise quality and value, supporting informed purchasing decisions.
  • Restocked merchandise on sales floor
  • Replenished floor stock
  • Completed various assigned tasks as assigned
  • Informed members about all product lines and services, ensuring comprehensive product knowledge.
  • Worked as a team member to provide the highest level of service to members.
  • Performed additional duties as assigned

Office Assistant

1 Year 4 Months
Santa Ana College | 02.2014 - 06.2015
  • Managed email and mail distribution
  • Typed up documents and managed correspondence
  • Maintained department’s records and logs
  • Monitored inventory and supplies
  • Verified that all vendor contracts were current and active for the end year student internship placements
  • Planned, coordinated, and controlled daily operations of the organization
  • Cultivated strong working relations with other industry executives
  • Created informational binders for OTA seminars
  • Documented business requirements, functional specifications and training procedures

Education

Associate of Science - Business & Accounting Major

Orange Coast College | Costa Mesa, CA | 07-2021

Bachelor of Science - Human Resources Management

California State Polytechnic University, Pomona | Pomona, CA | 06-2027

Skills

Data Entry
Highly organized and detail-focused with strong interpersonal and analytical skills
Administrative skills
Office administration
Typing Speed: 90 WPM
Project multitasking
Customer service-oriented
Team collaboration
Mathematical Aptitude
HR Analytics
Adaptable and flexible

Timeline

Human Resources Assistant

Tax Law Offices of David W. Klasing
04.2019 - 07.2026Read More

Insurance Coordinator & Administrative Assistant

Creative Solutions for Hope
02.2018 - 03.2019Read More

Office Assistant

Santa Ana College
09.2017 - 11.2017Read More

Retail Assistant

Costco Wholesale
06.2015 - 08.2016Read More

Office Assistant

Santa Ana College
02.2014 - 06.2015Read More

Orange Coast College

Associate of Science from Business & Accounting Major
Read More

California State Polytechnic University, Pomona

Bachelor of Science from Human Resources Management
Read More
VANESSA Y. VALADEZ