Strong background in Human Resources support. Demonstrates experience in managing administrative tasks that facilitate HR operations and improve departmental efficiency. Proven ability to handle confidential information and coordinate effectively with team members.
Work History
Human Resources Assistant
7 Years 3 Months
Tax Law Offices of David W. Klasing | 04.2019 - 07.2026
Coordinated recruitment processes, including scheduling interviews and managing candidate communications.
Assisted in onboarding new employees, ensuring compliance with company policies and procedures.
Maintained employee records using ADP software, ensuring data accuracy and confidentiality.
Streamlined HR administrative processes, improving overall efficiency in document handling and reporting tasks.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
Supported performance management initiatives by organizing evaluation schedules and compiling feedback documentation.
Insurance Coordinator & Administrative Assistant
1 Year 1 Month
Creative Solutions for Hope | 02.2018 - 03.2019
Head of the Insurance Department and oversaw client’s services from multiple regions, within HIPAA compliance
Verified client’s eligibility and benefits with corresponding funding source
Developed protocols for client contracts to ensure compliance and streamline service delivery.
Reviewed all ABA Current Procedural Terminology (CPT) Codes for contracted Insurance companies.
Properly converted CPT codes for billing purposes and distribution purposes for other departments and clinical supervisors
Audited ABA CPT codes for contracted insurance companies to maintain accuracy in billing.
Attended informational meetings and webinars for ABA providers hosted by different Insurance companies. Afterwards, make any accommodations to our protocols due to changes the funding sources had made.
Set deadlines for report submissions and reviewed reports for any Insurance errors and sent to the corresponding funding source to obtain a new contract for ongoing services.
Established report submission deadlines and verified reports for insurance errors to secure ongoing service contracts.
Provided daily updates on tasks to our Regional Clinical Director and CEO.
Managed incoming client calls and made outbound calls to inquiries received, current clients, and/or Insurance companies.
Conducted audits for department compliance as needed and for file maintenance
Communicated daily with other departments and supervisors
Sent termination memos to departments and the clinical team for each serviced client.
Oversaw Register Behavioral Technician (RBT) department from an administrative standing
Worked alongside scheduling department and clinical supervisors for training purposes
Assisted with scheduling workshops and provided support to therapists
Audited therapist monthly data for maintenance to their RBT credential
Provided backup support for the front desk/reception position as needed
Office Assistant
2 Months
Santa Ana College | 09.2017 - 11.2017
Prioritized and managed multiple tasks and projects to consistently meet deadlines
Handled administrative requests and queries from senior managers
Compiled quarterly course division survey results
Developed and maintained filing system
Maintained contact lists of external facilities for future contracts
Updated and organized contact lists of external facilities to support future contract opportunities
Nurtured positive relationships with colleagues to foster teamwork
Retail Assistant
1 Year 2 Months
Costco Wholesale | 06.2015 - 08.2016
Provided excellent member service
Recommended merchandise tailored to individual customer needs, enhancing shopping experience.
Explained the quality and value of merchandise
Explained merchandise quality and value, supporting informed purchasing decisions.
Restocked merchandise on sales floor
Replenished floor stock
Completed various assigned tasks as assigned
Informed members about all product lines and services, ensuring comprehensive product knowledge.
Worked as a team member to provide the highest level of service to members.
Performed additional duties as assigned
Office Assistant
1 Year 4 Months
Santa Ana College | 02.2014 - 06.2015
Managed email and mail distribution
Typed up documents and managed correspondence
Maintained department’s records and logs
Monitored inventory and supplies
Verified that all vendor contracts were current and active for the end year student internship placements
Planned, coordinated, and controlled daily operations of the organization
Cultivated strong working relations with other industry executives
Created informational binders for OTA seminars
Documented business requirements, functional specifications and training procedures
Education
Associate of Science - Business & Accounting Major
Orange Coast College | Costa Mesa, CA | 07-2021
Bachelor of Science - Human Resources Management
California State Polytechnic University, Pomona | Pomona, CA | 06-2027
Skills
Data Entry
Highly organized and detail-focused with strong interpersonal and analytical skills
Administrative skills
Office administration
Typing Speed: 90 WPM
Project multitasking
Customer service-oriented
Team collaboration
Mathematical Aptitude
HR Analytics
Adaptable and flexible
Timeline
Human Resources Assistant
Tax Law Offices of David W. Klasing
04.2019 - 07.2026Read More
Insurance Coordinator & Administrative Assistant
Creative Solutions for Hope
02.2018 - 03.2019Read More
Office Assistant
Santa Ana College
09.2017 - 11.2017Read More
Retail Assistant
Costco Wholesale
06.2015 - 08.2016Read More
Office Assistant
Santa Ana College
02.2014 - 06.2015Read More
Orange Coast College
Associate of Science from Business & Accounting Major
Read More
California State Polytechnic University, Pomona
Bachelor of Science from Human Resources Management
Human Resources Assistant at Lumber Liquidators Distribution Center, Sandston VAHuman Resources Assistant at Lumber Liquidators Distribution Center, Sandston VA