Vanessa Zendejas
Delano,CA
Overview
8
8
years of professional experience
Work History
Order Fulfillment Associate
Amazon
12.2022 - Current
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Reduced order processing times.
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
Customer Service Representative
Cricket Wireless
02.2022 - 11.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers with sales and improved overall buying experience.
- Contributed to sales growth by upselling products and services.
Seasonal Customer Service Representative
Colourpop Cosmetics
09.2021 - 01.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer emails in a timely manner.
Office Assistant
J&S FLC
03.2020 - 08.2021
- Enhanced office efficiency by organizing files and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
Front of House Associate
SJSU Dining Commons
09.2016 - 05.2018
- Maintained a clean and inviting environment for guests, ensuring a positive dining experience.
- Established welcoming atmosphere by greeting each guest warmly.
Education
Some College (No Degree) - Prenursing Studies
San Jose State University
San Jose, CAHigh School Diploma -
Robert F, Kennedy High School
Delano, CA06.2016
Skills
- Customer Service
- Detail Oriented
- Task Prioritization
- Willing to Learn
Languages
Spanish
Native or Bilingual
Timeline
Order Fulfillment Associate
Amazon
12.2022 - Current
Customer Service Representative
Cricket Wireless
02.2022 - 11.2022
Seasonal Customer Service Representative
Colourpop Cosmetics
09.2021 - 01.2022
Office Assistant
J&S FLC
03.2020 - 08.2021
Front of House Associate
SJSU Dining Commons
09.2016 - 05.2018
Some College (No Degree) - Prenursing Studies
San Jose State University
High School Diploma -
Robert F, Kennedy High School