Vanessa I. Vidaurri

• A non-profit charity organization
• Make financial decisions and supervised company spending to reduce company expenses and maximize funds.
• Formulated and executed strategic initiatives to improve product offerings.
• Determine awards for scholarships and sponsorships.

• Consult with customers to assess needs and propose optimal solutions.
• Introduce new methods, practices, systems to promote healthy child development
• Provide customer service and resolve problems.

• Developed partnerships with parents and organization to build awareness, increase support and share resources.
• Presented case history material to review and discuss with other staff members.
• Conducted home visits to assess living environment and provided appropriate referrals.
• Educated clients and families on mental health, wellness and foster care/adoptive care topics.
• Evaluated and monitored implementation and compliance with Texas state minimum standards regulations.

• Recruited, hired, and trained personnel, establish key internal functions and systems for agency functionality
• Monitored budgetary expenditures by maintaining per diem agency costs, payouts, and state funding.
• Scheduled employees for on-call shifts, assigned case managers to clients taking into account employee strengths, coordinated resources and support activities for children and families.
• Set team and individual goals, evaluations, and provided regular, actionable feedback.
• Oversaw day-to-day production activities in accordance with agency objectives, Texas minimum standards, and company policies within the agency branch offices in Austin, San Antonio, Killeen, and Dallas/FT Worth.

• Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
• Displayed sensitivity to cultural and linguistic needs of clients and families served.
• Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
• Implemented and developed core counseling programs to meet each individual's specific and varying needs.
• Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
• Provided therapeutic activities to children in out-patient setting to support emotional expression and behavioral health.

• Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
• Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of Texas State Minimum Standards, agency policies and regulations.
• Provided service and supportive counseling in client's native language, translating and interpreting between client, family and third-party entities.
• Participated in community events to promote services and engage with public.
• Researched best practices and developed strategies to improve program outcomes.
• Assessed client needs and identified resources for social and community service programs.
• Provided safety planning, crisis intervention and case management to clients.
• Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
• Assisted and accompanied clients and families to court, legal appointments, health care, public benefits and social or community agencies relative to client short- and long-term stabilization goals.
• Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.

Special Programs; Family Support Services; Family Counseling; Translations/Interpretations; Academic Support

• Community Relations Liaison; Academic and Social Services Coordinating; Educational Trainings; Workshop Facilitator;
• Outreach & Education; Meeting Facilitator; Translation and Interpretation Services (private and group);
• Parent/Child Advocacy; Behavior Intervention; Volunteer Coordinator; Research Director.

• Determined need for special assessment activities for complex cases, effectively handling care plans.
• Completed resident assessments in accordance with current regulations and guidelines.
• Transported clients to events and activities, medical appointments, and shopping trips.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Monitored, tracked, and conveyed important client information to healthcare staff to help optimize treatment planning and care delivery.
• Taught Life Skills classes as well as guided Social Skills workshops for residents in RTC.
• Became Recreational Therapy Coordinator for the Center.