Vanessa Joy Young
American Fork
Summary
Dynamic customer service professional with extensive experience, excelling in team leadership and cash handling. Proven ability to enhance service delivery and maintain financial accuracy while managing multiple tasks. Committed to providing exceptional customer experiences and ensuring compliance with food safety standards.
Overview
8
8
years of professional experience
Work History
Barista
Beans And Brews
American Fork
01.2025 - Current
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Customer Service Manager
Smiths Food And Drug
Springville
04.2024 - 12.2025
- Lead the customer service team to enhance communication with employees and customers.
- Managed front end operations to ensure efficient service delivery.
- Conducted register audits during shift changes to maintain financial accuracy.
- Performed closing audits.
Beauty Advisor
Sephora
Orem
02.2021 - 01.2022
- Administered special promotions, such as discounts or loyalty rewards programs, greeting customers.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Managed multiple tasks simultaneously
- Upsold additional beauty items when appropriate to increase sales revenue.
Barista
Starbucks, Barista
Heber
01.2018 - 01.2021
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Monitored inventory levels of supplies and restocked when necessary.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Education
GED -
Wastach High
Heber, UT06-2021
Skills
- Cash handling and order processing
- Customer service excellence
- Inventory management
- Food safety compliance
- Team leadership
- Multitasking ability
- Problem solving
- Attention to detail
Accomplishments
- “employee of the quarter” awards multiple times
Timeline
Barista
Beans And Brews
01.2025 - Current
Customer Service Manager
Smiths Food And Drug
04.2024 - 12.2025
Beauty Advisor
Sephora
02.2021 - 01.2022
Barista
Starbucks, Barista
01.2018 - 01.2021
GED -
Wastach High
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