Vanessa Khaye Gillo
Bremerton,WA
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at McDonalds. Skilled in training and mentoring, with a keen focus on safety and productivity. Excels in customer service and accurate money handling, fostering positive work environments and resolving issues swiftly to exceed productivity goals.
Overview
8
8
years of professional experience
Work History
Shift Manager
McDonalds
07.2016 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Production Worker
Watson Furniture Group
10.2021 - 05.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Education
Ocampo National High School
Philippines Skills
- Customer service focus
- Accurate money handling
- Opening and closing procedures
- Training and mentoring
Timeline
Production Worker
Watson Furniture Group
10.2021 - 05.2022
Shift Manager
McDonalds
07.2016 - Current
Ocampo National High School
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