Vanessa Olivia Hidalgo-Sanchez
Santa Clara,CA
Summary
Meticulous stock supervisor possessing inventory management, analysis and tracking expertise. Labeled incoming and outgoing items before check-in and checkout using hand-held devices. Organized planner with strong demand and shortage forecasting abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Stock Supervisor
Michael Kors Outlet
09.2021 - Current
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Strengthened inventory processes to balance supply needs with budget and space limitations.?
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Developed strategy to increase sales and drive profits.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
Amusement Ride Operator
California's Great America
04.2022 - 11.2022
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Monitored passengers and ride operations and enforced safety regulations.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
Cashier/Sales Associate
Macy's
11.2021 - 08.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Operated POS terminals and cash drawer balancing.
Education
High School Diploma -
Adrian Wilcox High School
Santa Clara, CA06.2022
Skills
- Strategic Business Initiatives
- Freight Handling
- Development Management
- Reverse Logistics
- Seasonal Promotions
- Client Prospecting
- Developing Work Schedules
- Inventory Management Software
- Stockroom Oversight
- Sales Goal Achievement
Languages
Spanish
Native or Bilingual
Timeline
Amusement Ride Operator
California's Great America
04.2022 - 11.2022
Cashier/Sales Associate
Macy's
11.2021 - 08.2022
Stock Supervisor
Michael Kors Outlet
09.2021 - Current
High School Diploma -
Adrian Wilcox High School
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