Vanettzy Altamirano
Summary
Highly productive, creative and bilingual with strong analytics and problem-solving skills. Experienced in utilizing data analytics to drive meaningful insights and create impactful visualizations, dashboards, and reports. An autodidact with excellent social and communication skills. I am dedicated to building efficient and transparent work environments with colleagues and stakeholders, while consistently striving to create equitable solutions for all. I have gained diverse experience in the past 10 years through roles as recruiter, data analyst, claim specialist, restaurant manager, occupational therapist assistant, secretary, and volunteer in a children's rehabilitation center. These experiences have honed my skills and abilities making me a valuable asset to any team. Cultivating culture, diversity and inclusion
Overview
7
7
years of professional experience
Work History
RECRUITER
HUFFMASTER COMPANIES
08.2023 - Current
- Work for a single-source strike services agency. The provider of choice for Fortune 500 companies and large healthcare organizations.
- Implementing innovative strategies that leads to the discover of top talent for replacement personnel, travel healthcare staffing, strike security, on-site security services, and industrial staffing.
- With metrics of at least 60 calls per day, I significantly increase candidate placements for our clients.
- Conduct phone interviews, video trainings, assessments and skill check lists, to assess applicants relevant knowledge, skills, experience and aptitudes.
- Providing exceptional costumer service and building a strong relationships with candidates to ensure an excellent hiring experience resulting in improve retention rates for our clients.
- Gather and data entry of reference checks, state and federal certifications and/or licenses, background screening and other pre-employment requirements.
- Experience with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS), and social media sourcing.
- Actively participated in industry conferences and networking events, keeping up-to-date on current trends and expanding professional network.
MANAGER / BUSINESS DATA ANALYST
MEXICO CITY RESTAURANT
01.2017 - 11.2023
- Streamlined reporting processes for enhanced decision-making and business insights.
- Developed custom data models to improve forecasting and drive strategic initiatives.
- Analyzed customer behavior, identified growth opportunities and recommend strategies to enhance customer satisfaction, increase profits, and mitigate risks.
- Implemented machine learning algorithms to predict customer behavior, resulting in improved marketing strategies.
- Conducted cost-benefit analyses on proposed projects or investments, informing resource allocation decisions at the organizational level.
- Capture and manage vendors, inventory, payroll, financial transactions, records, sales performance.
- Oversee social media and marketing accounts to enhance business success.
- Provide insights to optimize online engagement and inform marketing strategies.
- Handle recruitment and onboarding.
- Ensure compliance with LARA, MDARD regulations, and maintain states Licenses and Permits.
CLAIM SPECIALIST
STATE OF MICHIGAN - Unemployment Insurance Agency
03.2021 - 11.2022
- Reduced claim processing time by implementing efficient workflow procedures and organization systems.
- Advised claimants about their account status and answer any inquiries in a fast-paced environment. .
- Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
- Enhanced customer satisfaction with prompt and accurate claim information and resolutions, resulting in positive feedback for the agency,
- Assisted by filing claims, certifications and taking corrective actions, such as reversing or transferring certifications.
- Managed MILogin/MiWAM account issues
- Submitted fraud investigation tickets or fraud referrals.
- Entrusted with handling confidential government material and ensuring its confidentiality.
- Responsible for interpreting and effectively communicating regulatory requirements and educate others on their legal obligation in both English and Spanish languages,
- With Bilingual skills, exceed the metrics of claimants cover daily.
OPERATOR
FORD MOTOR COMPANY
05.2020 - 09.2020
- Responsible for managing the screening and documentation process for all personnel and visitors entering the facility.
- Ensured compliance with safety protocols and proper use of personal protective equipment.
- Managed supplier relations and ensured their compliance with regulatory standards.
- Maintained accurate documentation, followed operating and emergency procedures, and consistently upheld the company's safety and service standards.
Education
Certification - Data Analytics
Google
2023
Associate of Applied Science -
Macomb Community College
2016
Bachelor of Arts - Communications
UMAR
Oaxaca, Mexico07.2014
High School Diploma -
La Salle
Oaxaca, Mexico05.2010
Skills
- Costumer Service 7 Years
- Research
- Data analysis 1 Year
- Data entry
- Microsoft Office 10 years
- SpreedSheets 10 years (Short cuts, formulas, Vlookups, pivot tables,charts, Data sorting and filtering)
- SQL
- R programming
- Data visualization
- BI Tools
- Medical Terminology
- Marketing
- Critical thinking
- Strong communication
- User Experience
- Talent Acquisition
- Recruitment
- ATS and CTM softwares
- Time management
- Minimal supervision
- Digital Skills
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
RECRUITER
HUFFMASTER COMPANIES
08.2023 - Current
CLAIM SPECIALIST
STATE OF MICHIGAN - Unemployment Insurance Agency
03.2021 - 11.2022
OPERATOR
FORD MOTOR COMPANY
05.2020 - 09.2020
MANAGER / BUSINESS DATA ANALYST
MEXICO CITY RESTAURANT
01.2017 - 11.2023
Certification - Data Analytics
Google
Associate of Applied Science -
Macomb Community College
Bachelor of Arts - Communications
UMAR
High School Diploma -
La Salle
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