Vang Her
Summary
My Journey begin as a results-driven insurance professional with a strong focus on policy analysis, claim resolution, and industry trends.
I am currently an astute professional in legal services known for attention to details and specialize in legal research, case analysis, and client representation with adeptness in negotiation, strategic planning, and critical thinking.
Overview
7
7
years of professional experience
Work History
Enforcement Analyst
Medical Board of California
Sacramento
07.2023 - Current
- Performed verifications to confirm alignment with statutory criteria in disciplinary measures.
- Evaluated and prioritized cases for disciplinary action processing.
- Collaborated with key legal professionals to strategize action plans ensuring optimal enforcement of the Medical Practice Act.
- Oversaw and facilitated the planning of agenda topics for panels.
- Conducted meticulous reviews of documents to comply with Board standards.
- Enhanced communication protocols for addressing disciplinary cases among multiple stakeholders.
- Processed disciplinary actions for physicians violating standards.
Senior Associate
Elevance Health
10.2018 - 06.2023
- Managed senior-level responsibilities in customer services for five years.
- Mediated interactions between clients and carriers, securing the best possible outcomes in alignment with agreement conditions.
- Managed insurance claim processes at multiple levels.
- Applied high-level problem-solving techniques to assess claim conditions, plan implementations, and reserve allocations.
- Generates department documents and aids in workflow development.
- Delivered live training sessions via Microsoft Teams.
- Facilitated communication between internal teams, external agencies, providers, and customers.
- Conducted training sessions for onboarding claims processors.
- Managed workflow each day to promptly address outstanding matters.
- Performed quality assurance reviews on completed claim files to identify errors or omissions prior to submission.
Education
Bachelor of Arts - Economic, Business Administration
Sacramento State University of California
Sacramento, CA05.2017
Associate of Science - Business Administration
Cosumnes River College
Sacramento, CA05-2015
Skills
- Effective Communication
- Skilled in Microsoft Office Applications
- Driven Individual
- Meticulous Attention to Detail
- Expert Problem-Solving
- Skilled in Sector Analysis
- Proficient in GAAP Standards
- Service-Oriented Communication
- Healthcare System Administration
- Management
- Detailed Action Planning
- Disciplinary processing
- Data analysis
- Process Optimization
- Employee training
- Stakeholder communication
- Conflict resolution
- Team collaboration
- Business operations analysis
- Documentation and reporting
- Detailed Document Analysis
- Legal collaboration
- Critical thinking
Timeline
Enforcement Analyst
Medical Board of California
07.2023 - Current
Senior Associate
Elevance Health
10.2018 - 06.2023
Bachelor of Arts - Economic, Business Administration
Sacramento State University of California
Associate of Science - Business Administration
Cosumnes River College