Vang Thao
Fresno,CA
Summary
Developed strong technical skills in fast-paced automotive environment, focusing on diagnostics and repair. Demonstrates ability to troubleshoot and resolve complex mechanical issues with precision and efficiency utilizing advanced troubleshooting techniques. Committed to ensuring vehicle safety and efficiency through quality service.
Overview
15
15
years of professional experience
Work History
Election Coordinator
Fresno County
08.2024 - 11.2024
- Ensured accessibility features at polling locations for disabled voters, facilitating obstacle-free election participation.
- Conducted post-election tasks such as vote total audits, result certification and record archiving.
- Improved Election Day operations for smoother voting experiences and shorter wait times.
- Ensured accurate vote counts with meticulous ballot handling and thorough quality checks.
- Served as a knowledgeable resource for voters, providing accurate information about registration deadlines, polling locations, and voting processes.
- Implemented advanced security measures to protect sensitive voter information and uphold the integrity of elections.
- Oversaw accuracy testing and maintenance of voting units through continued surveillance.
- Created fair, non-partisan environment to protect free choice of voters.
Automotive Technician
Thao Automotive Repair
01.2010 - 08.2023
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Troubleshoot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Diagnosed complex electrical issues.
- Repaired and replaced worn and damaged components.
- Analyzed vehicle data using advanced diagnostic equipment.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
- Read and followed technical documentation to complete accurate repairs.
- Performed emissions tests according to standard procedures.
- Maintained accurate records of time and materials required to perform repairs and service.
Field Supervisor
Department of Commerce
01.2020 - 10.2020
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
- Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
- Investigated issues and developed effective solutions.
- Kept teams on task to complete milestones on time.
- Evaluated performance and progress, and made proactive adjustments.
- Elevated team morale and reduced turnover by recognizing outstanding performances and providing constructive feedback.
- Improved project completion rate with meticulous oversight of field activities.
- Streamlined communication between field team and management, ensuring timely updates and problem resolution.
- Monitored field operations closely to ensure all activities aligned with company's strategic goals.
- Oversaw daily operations keeping team production moving at optimal pace.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Provided feedback to workers on job performance and safety procedures.
- Administered disciplinary actions to workers violating safety regulations and company policies.
Education
Engineering Mechanics
Fresno City College
Fresno, CAHigh School Diploma -
Madera Adult School
Madera, CA05.2001
Skills
- Critical thinking
- Adaptability and flexibility
- Creative problem solving
- Deadline management
- Time management abilities
- Adaptability
- Problem-solving aptitude
- Dependability
- Team collaboration
- Analytical thinking
- Reliability
- Problem-solving abilities
- Multitasking Abilities
Timeline
Election Coordinator
Fresno County
08.2024 - 11.2024
Field Supervisor
Department of Commerce
01.2020 - 10.2020
Automotive Technician
Thao Automotive Repair
01.2010 - 08.2023
Engineering Mechanics
Fresno City College
High School Diploma -
Madera Adult School
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