Vanicia Williams
Longview,TX
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with solid history of surpassing objectives by promoting products while demonstrating enhanced people skills. Talented at generating leads and closing high-volume sales.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representative
Denver Distribution
Denver, CO
12.2021 - 09.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Call Center Customer Service Representative
Teleperformance
Longview, TX
01.2020 - 11.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Documented and detailed calls and complaints using call center's CRM database.
- Resolved concerns with products or services to help with retention and drive sales.
Sales Associate
Walmart
Carthage , Tx
03.2020 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Achieved perfect attendance and on-time record.
CNA
Heritage House Nursing Home
Marshall , Tx
01.2019 - 01.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Marshall Early Graduation School
Marshall, TX02.2020
Skills
- Creating Collateral
- Campaign Support
- Maintaining Customer Database
- Persuasive Techniques
- Consultative Sales Strategies
- Closing Sales
- Continuous Improvement Strategies
- Sales Representation
- Product Management and Pricing
Certification
- CNA - Certified Nursing Assistant
Timeline
Sales Representative
Denver Distribution
12.2021 - 09.2022
Sales Associate
Walmart
03.2020 - 08.2020
Call Center Customer Service Representative
Teleperformance
01.2020 - 11.2021
CNA
Heritage House Nursing Home
01.2019 - 01.2020
Marshall Early Graduation School
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