Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Manager
Walgreens
01.2020 - 01.2022
Open/close the store, customer service, manage team productivity and stock by assigning responsibilities, observing and providing feedback, while also receiving my pharmacy tech license
Trained new hires on companies policies and procedures.
Csr
Remx
01.2019 - 01.2020
Answered 250 or more calls a day exceeding quota by 15%
Proactively memorized company services and regulations
Provided customer support with a professional attitude.
Makeup Artist / Sales Associate
Macys
01.2017 - 01.2018
Top selling associate meeting all clients expectations
Booked clients for important events like birthdays, graduations, and weddings
Trained new hires on companies policies
Receiving knowledge about skincare and the types of skin for each product line.
Education
Skills
Customer relationship management
Skilled collaborator to achieve goals
Rapid and adaptive
Solutions oriented
Projects planning and organization
Able to prioritize tasks efficiently and effectively