Summary
Overview
Work History
Education
Skills
Certification
License
Service Learning
Timeline
Generic

VANISHIA JETER

BUFFALO

Summary

Dynamic professional with over a year of experience in customer service and dispatch operations, committed to fostering positive consumer relationships and enhancing operational efficiency. With a solid foundation in Criminal Justice and Legal Studies, combined with exceptional communication skills, a motivated attitude, and strong time management abilities, ready to contribute effectively in any position. Proven track record of providing outstanding customer assistance while adeptly managing appointments and utilizing technology. Eager to leverage skills and knowledge to become an invaluable asset to the team.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Dispatch

Geek Squad
Buffalo
12.2015 - 02.2017
  • Managed appointment scheduling and cancellations to ensure efficient service delivery.
  • Provided excellent customer assistance at all times.
  • Maintained positive consumer relationships.
  • Utilized information technology skills consistently to enhance workflow efficiency.

Education

Bachelor - Criminal Justice & Legal Studies

Buffalo State University
Buffalo
12-2024

Associates - Criminal Justice

Suny Erie ECC
Buffalo
05-2023

GED - Buffalo

Adult Learning Center
Buffalo
09-2021

Skills

  • Dispatch Communication
  • Team Coordination
  • Multitasking Skills
  • Time Management Skills
  • Proactive Approach
  • Communication Skills
  • Excellent Work Ethic
  • Integrity and honesty

Certification

  • Interview Skills & CV Writing, 11/01/22, Use action-oriented language., Quantify achievements., Tailor your CV to the job., Avoid common pitfalls and clichés., Present your skills, experience, and competencies in ways that align with a recruiter's needs., Use tips and strategies to crush the interview.

License

NYS Notary Public Commission, 02/01/25, 02/01/29, Buffalo, NY, Administer oaths and affirmations., Take affidavits and depositions., Receive and certify acknowledgments or proof of such written instruments as deeds, mortgages, and powers of attorney.

Service Learning

Feedmore, 03/01/24, 04/01/24, Buffalo, NY, I completed ten hours of service-learning for my CRJ 303 course titled Criminal Justice Theory and Ideology., Put together food packages in the warehouse., Made companion calls to clients.

Timeline

Dispatch

Geek Squad
12.2015 - 02.2017

Bachelor - Criminal Justice & Legal Studies

Buffalo State University

Associates - Criminal Justice

Suny Erie ECC

GED - Buffalo

Adult Learning Center
VANISHIA JETER