Vanitria Stewart
Natchitoches,LA
Summary
Diligent Claims Processor versed in insurance processes and claims procedures. Offers great attention to detail and time management abilities to successfully handle large volume of claims. Highly accurate and thorough with focus on completing error-free work in line with processing guidelines.
Overview
11
11
years of professional experience
Work History
Direct Care Worker
Touch of Grace Services
01.2013 - Current
- Assist individuals with daily living activities, including bathing, dressing, and grooming, promoting their independence and overall well-being
- Implement personalized care plans, addressing specific physical, emotional, and cognitive needs of clients, ensuring their comfort and safety
- Arrange medications and monitor vital signs, accurately documenting any changes or concerns, and providing timely updates to healthcare professionals
- Facilitate engaging recreational activities and social interactions, fostering a supportive and inclusive environment for individuals with diverse backgrounds and abilities.
Claims Processor
TotalMed
07.2021 - 12.2022
- Enhanced claim processing efficiency by implementing new software and streamlining procedures.
- Reduced claim processing time for faster customer service and improved satisfaction rates.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Maintained detailed records of all processed claims for easy retrieval during audits or disputes.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Maintained confidentiality of patient finances, records, and health statuses.
Call Center Representative
Teleperformance
12.2017 - 01.2021
Education
High School Diploma -
Natchitoches Central High School
Patient Care Technician -
Central Louisiana Technical Community College
Skills
- Customer Service Optimization
- Complex Problem Solving
- Microsoft and Computer Proficiency
- Documentation and Reporting
- Call Center Operations
- Insurance Enrollment
- Insurance Eligibility Knowledge
- Customer Retention Strategies
- Financial Products and Services
- Complex Product Knowledge
- Organization and Time Management
- Database Management
- Payments Posting
- Past Due Balance Management
- Information Updates
Timeline
Claims Processor
TotalMed
07.2021 - 12.2022
Call Center Representative
Teleperformance
12.2017 - 01.2021
Direct Care Worker
Touch of Grace Services
01.2013 - Current
High School Diploma -
Natchitoches Central High School
Patient Care Technician -
Central Louisiana Technical Community College
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