Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Tidewater Rebar
01.2020 - 11.2020
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Corresponded with clients through email, telephone, or postal mail.
Managed multiple tasks and met time-sensitive deadlines.
Volunteer
Second Time Around Consignment
02.2013 - 01.2014
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Communicated with staff members to stay informed about volunteer opportunities and events.
Represented organization positively and professionally while providing community with much-needed services.
Education
No Degree - Certified Medical Assistant Administrative
Thomas Nelson Community College
Hampton, VA
08.2023
High School Diploma -
Penn Foster Career School
Scranton, PA
01.2010
Skills
Database Administration
Verbal and Written Communication
Appointment Confirmation
Schedule Management
Dictation and Transcription
Spreadsheet Tracking
Documentation
Microsoft Office
Certification
Nursing Studies-Communication and Transcultural Factors
Windows 10 Course (2020 Edition)
Microsoft Excel 2019 Beginners
Introduction To Pharmacy Practice
Introduction To Microsoft Word 2019/365
CPR, AED, and First Aid
Microsoft Powerpoint 2019
Managing Health and Safety in Healthcare
Microsoft Outlook
Healthcare Policy in America
HIPAA 101 Training
Timeline
Receptionist
Tidewater Rebar
01.2020 - 11.2020
Volunteer
Second Time Around Consignment
02.2013 - 01.2014
No Degree - Certified Medical Assistant Administrative